Apartamentos Los Jazmines

The location was great and the rooms were spotless, though dated. The pool area looked old too, and the grass got watered each morning, leaving it muddy. For the money, it wasn't bad, but the place felt more like people's homes than a hotel. Noise made it hard to sleep. There was shouting, dogs barking from balconies at 1.30am, and people yelling as they passed our door. Then everyone was up at 7 am. It wasn't relaxing. If you don't need much sleep, you're fine, but I wouldn't come back.

We stayed for a week in a suite close to the pool, and the staff were pleasant. The gardener in particular always greeted us. The hotel's position is very convenient, with the beach, restaurants, tourist shops, and scooter rental nearby. The main drawback was breakfast. It was so repetitive over the week that I ran out of ideas about what to have, and the coffee machines often went wrong.

The gardens were beautiful, full of well kept tropical plants, and the pool was a good size, clean, and had a small kids pool. Although the hotel is near the beach, shops, and bars, it still felt private. Our basic room had comfortable beds, working aircon, a fridge, and a hair dryer. We only stayed a couple of days, but I'd have no problem staying longer.

From the service side, this place was hard to fault. Reception answered questions and helped, the cleaners looked after our room every day, and the pool bar was well stocked with great staff. The pool was very warm, which helped because the sea was a bit colder. When we had breakfast, the options were tasty and made with fresh ingredients. We wanted a beachfront location, and this one was right on the beach. For staff, service, and location, it would be five stars. The room, though, was outdated, and the walls were so thin that we could hear people talking, snoring, and walking. It was often impossible to sleep before 2-3 AM. With no balcony, there was nowhere to dry clothes except a small bathroom rack and the window. Most distressing, the ground-level room's floor tiles were uneven by the entrance. That alone was barely noticeable, but it left a gap under the closed door. Cockroaches came in through it at night a few times. I heard some neighbors had the same issue, and once I saw one crawl in when I got back at night. It was stressful. After that, we put a towel by the door each night, which stopped them. We told reception; they sympathized and arranged a thorough cleaning of the premises. No other review had mentioned this, so it may have been a one-off situation. The problems mostly came from the room's structural issues and the restaurants around the hotel, which may have been where the cockroaches came from. The room and surroundings were kept very clean, so it wasn't a hygiene issue. Still, the hotel should have dealt with the problems if it were a serious hotel. That's why I give it 3/5, for the staff. Otherwise, it would have been 1/5.