Best Western Kumpeli
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Parking
- Free
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Alexey S.
I recommend a visit to the spa complex. It has four kinds of sauna, a salt room, a relaxation area, a large pool, a jacuzzi, and a bar. In summer, there’s also a terrace overlooking the lake.
Ivan P.
In July 2025, the view and swimming were amazing. When it’s hot, this place is a real gem. I gave it five stars, though breakfast is still very modest. On our April 2024 visit, the experience was good overall. The rooms felt a bit old-fashioned but were okay. The best part was the view, with the balcony right by the water. It was great to be able to swim outside after using the sauna. The spa was decent, nothing special. Breakfast was the low point: almost no vegan choices, and even without dietary restrictions it was pretty poor.
Nadine G.
The surroundings are peaceful and full of beautiful Finnish nature, making this a great place for a retreat. There’s also downtown nightlife within walking distance, with clubs and restaurants. The hotel has spacious rooms, tasty food, a spa, a sauna, and a promenade along the lake. With those breathtaking landscapes, it’s one of my favorite hotels in Finland, and a must if you want to see Finnish Nordic nature at its best.
Riina N.
We visited on Wednesday and Thursday during the day and there were only a few other guests. The staff were very friendly, and the family-owned spa has lovely views across the river, which looks more like a big lake. I only wish they used real plants in the spa area. There’s so much natural light and moisture that they’d thrive there, so the plastic ones feel pointless.
Timothy C.
Dinner was a highlight. The fresh salmon was the best I’ve ever had, and we ate while looking over the frozen lake. What an amazing view. The bar was great, the service very friendly, and the room was nice and spotless, overlooking the park. The sauna and spa could be better.
Amenities
Everything available at this property
General Services
15 available- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Garden
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Room service
- Safe Deposit Box
- Luggage storage
- Hiking
- Sun Deck
- Cycling
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Meals
3 available- Coffee/tea for guests
- Breakfast
- Restaurant
Business Services
2 available- Fax and copy machine
- Conference Hall
Recreation & Wellness
3 available- Spa tub
- Massage
- Sauna
Pool and beach
3 available- Indoor Pool
- Private beach
- Pool facilities
Sports
1 available- Fitness facilities
Pets
1 available- Pets allowed
Room Amenities
2 available- Non Smoking Rooms
- Family room
What's nearby
Explore attractions, restaurants and transport around the hotel
328 m 4 min walk
330 m 4 min walk
197 m 2 min walk
326 m 4 min walk
Attractions
20- Möljän puisto197 m 2 min walk
- Käkisalmi-museo899 m 11 min walk
- The Tsar's Poplar937 m 12 min walk
- Heinola Lakeside Promenade1.0 km 13 min walk
- Pirttisalmi2.7 km 34 min walk
Restaurants
20- ravintola konsuli326 m 4 min walk
- Ravintola Kymenkartano335 m 4 min walk
- Cafe & Bar Villis454 m 6 min walk
- M/s Pyhäjärvi risteily- ja ravintolalaiva673 m 8 min walk
- Kahvila Tyyrpuuri687 m 9 min walk
Transit
20- KonsulinkatuBus328 m 4 min walk
- NiemeläBus330 m 4 min walk
- LukioBus422 m 5 min walk
- SepänniementieBus651 m 8 min walk
- Heinolan tori EBus866 m 11 min walk

Stay rules
Important conditions for your stay