Aateli ritari

Some staff were very friendly, and the room was ordinary but comfortable. Still, we had a disappointing few nights and felt misled about the facilities. We'd booked partly for the pool, but the “spa,” just a small pool and sauna, was only available for short private-use periods and cost extra. We paid 74EUR for two adults and a toddler to use it for 50mins, which felt far too expensive. The reception pamphlet quoted a different price; when I asked, I was told booking dot com customers pay more. We'd also planned to have dinner at the hotel restaurant because there aren't any nice restaurants nearby. On arrival we were told it was closed except for private events, even though the website made it look like a regular restaurant with an a la carte menu, and the information pack we got on check-in suggested the same. It left me feeling taken advantage of by a hotel that seems to present itself as high end, though it was just normal.