GORDON W.
The staff made this the best customer service experience I’ve had. They were patient, polite, always smiling, and clearly wanted to help with whatever we needed. They even kept callers on hold while they finished sorting out our problems. That kind of concierge care in a regular hotel is worth the stay by itself. The hotel is also in a hard-to-beat spot in the old town, close to restaurants, the tourist center, bus and train stations, and the sights. Our beds were good, and the hotel felt pleasant and modern, though I wasn’t keen on the bathroom’s oddly yellow light. I’d definitely come back.
