Boinet-Verreman C.
We had booked through Booking.com for the night of November 25, 2017, but on arrival the owner abruptly told us the business had been closed for a month. Leaving people stranded on a Saturday at 6:30 p.m. is unacceptable. It’s also unacceptable to blame Booking.com without checking that the cancellations had gone through. The welcome was deplorable and unfriendly. It’s good news that this place is closing. Hospitality isn’t just about taking payment. Good manners also mean helping people who’ve been left behind and abandoned in the street.
