Les Jardins du Golf

I asked for a refund after the second lockdown, but the owner refused and ignored my request. I have written proof of that. I called once, hoping for a "mature" conversation and an explanation, but he wouldn't listen. I did consider going through a consumer organization, though I would have preferred to get the refund directly from the owner. I never sent any texts or emails. Our only exchange was through Booking.com chat, where he wouldn't hear me out. I can upload the evidence to Google if needed. He also makes up situations that aren't true. This person acted unprofessionally and took advantage of the second lockdown. A profiteer, a swindler!!! And it seems to me that owners aren't allowed to rate their own accommodation to boost the average rating.