Hôtel Altica Port d’Arcachon

This place really disappointed me. The rooms were cramped and dirty, with almost no shelves and no cabinets or closets, so there was nowhere to put luggage. The furniture stickers and writing on the fire detectors made the interior feel cheap. Street noise comes through, and the service was poor. One receptionist was especially condescending and disrespectful. The rooms were barely attended to during our stay, if they were at all. Not worth the price. Avoid it.

The peaceful, quiet location made our stay really pleasant. Our room was a little cramped and the bed could have been bigger, but we liked the tasteful decor. We felt at home right away after a warm welcome on arrival. The receptionist we met the next morning was friendly and professional too.

We booked through Solikend and want to thank the team for their generosity. The hotel staff were great throughout our couple of nights there, from check-in to check-out. We made a few requests, like coffees and an extra pillow, and they were happy to help.

There was hair in the shower in the first room, which clearly hadn’t been cleaned before we checked in. By then it was too late to find another hotel, even though I wanted to leave. The receptionist offered to move us, but both of the other rooms he showed us also had hair in the shower. It’s hard to believe an Accor group hotel could have such poor hygiene. I won’t willingly stay at Greet or any Accor group hotel again.