Résidence Pierre & Vacances Les Valmonts

Warm and clean apartment with individual ski lockers in the basement. It’s right beside the ski slope and main lift, and we had a really nice stay.

My family and I have stayed at this hotel for the past ten years, and until now it was pretty much perfect: great location, clean rooms, and a good view. This year, though, after the first night we found there was no hot water after 19:00, so we couldn’t shower after skiing. That’s unacceptable. The WiFi was also practically useless, overloaded from 17:00 to 23:00. Otherwise it was fine. I’d recommend it if they fix these problems and get back to how it was last year.

The apartment was clean, reasonably decorated, and well equipped, and it’s in a good spot for snow sports. But it was overpriced, and there were several mistakes in the information before booking, so it was smaller and in a different location than we expected. The rooms were small and the beds hard. That may be normal for holiday apartments here, since our lady’s apartment was similar. Ground-floor ski lockers were accessible from inside and out. The lifts worked well, and the bread service was reliable and tasty. Staff were polite and helpful, and both minor faults we reported were fixed that day. All in all, it...

The location is right in the heart of one of the best ski resorts, with ski-in access, the next lift 50 m away, and groceries, shops, and ski rental nearby. Rooms were clean, showers stayed warm, the kitchen had enough equipment, and we appreciated the dishwasher. WiFi was stable and fast, there were two keys per apartment, and support was quick when something went wrong. The main hassles were parking and luggage. There are no spaces near the house, so loading and unloading means walking at least 50 m, and parking is scarce even within 300 m. On Saturdays the lift can’t handle the luggage demand, which means long waits. There are only about six luggage trolleys for the whole building, and the ski locker has no boot drying racks. We might stay again, but we’d bring backpacks or trolley bags instead of boxes.