Hôtel et Spa l’Eclose by Odalys

The indoor parking was a big help with all the heavy snow we had. We were a family of four in a flat booked for 4-6 people, and it was a decent size, good quality, and well equipped. We enjoyed our holiday, and the staff made it even better. I've seen plenty of negative comments, so I'd suggest comparing this place with similar accommodation first.

The view was stunning, and the room was big enough, clean, and had a comfortable bed. I also liked the bath after skiing. The staff were absolutely wonderful, from the reception team to the room cleaners and breakfast crew. They were friendly, attentive, and helpful. The room curtain runs the full length and doesn't open in the middle. You either open it and lose privacy or keep it closed and sit in the dark. A sheer curtain underneath would help. The hotel was noisy, with poor sound insulation. I could hear everything in the corridor, above my room, and out on the street. For the price, having to take out the bins, do the dishes, and remove the bed sheets felt odd. Breakfast had no vegetables or beans, and at $20 the choices felt limited. The staff were so great that they made up for the rest.

The ski lockers were handy and gave quick access to our gear. We stayed in a self-catered apartment, and the facilities were clean and well managed. The location was good, just a short walk from Alpe Express for access to the ski areas. Staff were friendly and helpful.

The location is good, but this place felt like a hole in the wall and offered nothing for what we paid. There was no toilet paper or soap, and they expect you to clean to their standards. The blankets had makeup smudges and the floors were dirty. They should be ashamed. I'm sure places up here may all be like this, but it was ridiculous. We're here for Tomorrowland. If the manager reads this, stop being greedy.