Novotel Marne-La-Vallée Noisy-Le-Grand
About this property
Want to take a rest and explore the city? Hotel "Novotel Marne-La-Vallée Noisy-Le-Grand" is located in Marne-la-Vallee. This hotel is located in 10 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Gulli Parc, Notre Dame Cathedral and Sainte-Chapelle.
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, Russian +5
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
1 / 6 Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- iron
- private-bathroom
- safe
- slippers
- soundproofing
Executive Double room: Room Amenities
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea
- tea-or-coffee
Superior Double room: Room Amenities
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
1 / 4 Classic Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- soundproofing
- tea
Classic Double room: Room Amenities
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- water
- wi-fi
1 / 3 Classic Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- iron
- private-bathroom
- safe
- soundproofing
- tea
- tea-or-coffee
Classic Twin room: Room Amenities
- telephone
- toiletries
- towels
- tv
- water
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
The staff made a real effort during my stay. Reception were polite and helpful, and the cleaning team did an excellent job. The hotel’s location was convenient too, with transport and nearby attractions easy to reach. The room got uncomfortably warm at night because the air conditioning didn’t cool, it only moved the air around. Around 1:30-2:00 AM each night, it shut off completely. When I tried calling reception or room service, the room phones didn’t work, so I had to call the hotel’s main number from my mobile. I raised it in person the following evening. The gentleman at reception said the system only sends air through ducts and has no cooling. He told me to open the window, which isn’t what I’d expect at a Novotel. I strongly recommend Accor carry out proper audits of the property’s systems and assets. Air conditioning should work and be standard, especially when compared with international chains like Marriott, where room comfort is consistently ensured. The carpets were also old and visibly dirty, bringing down the impression of cleanliness. Despite the staff’s excellent efforts, the state of the property and the cooling problem made this a disappointing stay.
The breakfast was good, and I liked it. EuroDisney (paris disneyland) is 26 km away, about a 30-minute drive. The station is also a 700-meter walk, with trains to other places.
I can’t recommend this hotel. The manager and reception staff were extremely rude, and my stay was unpleasant from beginning to end. They don’t seem suited to hospitality and should consider another line of work. If zero stars were an option, that’s what I’d give.
I’m still in shock and speechless. I’ve never been yelled at by a hotel manager before, and this incident has made me think a thousand times before visiting France again. We’re now pursuing legal action. The communication was awful, especially with the manager Martyna. When we called to ask about a refund, she shouted at us and kept interrupting in an abhorrent way. I asked her three times to let me speak, but she wouldn’t. I’d rather not say more.
I booked half board for myself and my two children, but meals were only covered for two people, leaving out my younger child with no warning or flexibility. We ended up having dinner at the nearby Ibis (3 stars), where the menu was very limited, most dishes weren’t available, and the food was extremely poor. We’d arrived expecting a nice meal at a 4-star hotel, but had to accept bad food at a lower-class hotel or go hungry. I tried several times to get a solution and received no help. I was told the manager was “on leave” throughout my stay. Although I’d paid for meals in advance, I had to buy food myself because of the poor quality and unprofessional handling. I’ve traveled extensively and stayed in hotels of all levels, but have never encountered such mismanagement or lack of care. It felt like a clear disregard for guest satisfaction. On arrival, nobody asked for ID or documents, which seemed strange and unprofessional. I later realized the hotel was deliberately avoiding the real details of my reservation. I filed a formal complaint with the booking platform and French consumer authorities. I don’t recommend this hotel.
Amenities
Everything available at this property
General Services
77 available- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Taxi booking
- Polish
- Tour assistance
- Library
- Sun Deck
- Garage
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Number of floors (annexe)
- Single rooms
- Double rooms
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Check In Hour
- Check Out Hour
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Banquet hall
- Secretarial service
- Photocopier
- Audio Visual Equipment Rental
- Parasols
- Game room
- Green Key (FEE)
- Non Smoking Establishment
- Single Use Plastic Free
- Billiards
Accessibility
4 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Electric car charging
- Parking
- Parking nearby
- Car park
Meals
16 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Vending machine
- Kitchen
- Bottled water (at extra charge)
- Kettle
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- À la carte dinner
Business Services
8 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pool and beach
6 available- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Beach/pool towels
- Sun loungers
Sports
4 available- Table Tennis
- Fitness facilities
- Gym
- Fitness
Children
5 available- Playroom
- Babysitting and childcare
- Children's playground
- Babysitting service
- Children playground
Pets
1 available- Pets allowed (under 5 kg) (surcharge)
Room Amenities
11 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Towels and bed linen
- TV lounge
Languages
7 available- Spanish
- German
- Russian
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
203 m 3 min walk
531 m 7 min walk
448 m 6 min walk
43 m 1 min walk
Attractions
20- Parc Louis-Antoine de Bougainville448 m 6 min walk
- Station K - SK Noisy-le-Grand555 m 7 min walk
- Parc des Coudrais667 m 8 min walk
- Square Salvador Allende855 m 11 min walk
- Jardin des artistes1.0 km 13 min walk
Restaurants
20- Courtepaille43 m 1 min walk
- Chuck Wagon Cafe114 m 1 min walk
- O'zeit301 m 4 min walk
- The Restaurant377 m 5 min walk
- Cafe Segafredo Arcades387 m 5 min walk
Transit
20- Aéroport de Paris-OrlyAirport17.7 km
- Aéroport de Paris-Charles-de-GaulleAirport18.9 km
- Lycée InternationalBus203 m 3 min walk
- Hôpital Privé de Marne-la-ValléeBus209 m 3 min walk
- Ferdinand BuissonBus382 m 5 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required - Payment method: Card
Deposit
Pet deposit required
Rules and eligibility
Children
Ages 0-16 - Extra bed available
Hotel information
- Total rooms
- 144
- Floors
- 9
- Year built
- 1990
- Last renovated
- 2021
Electricity
- Voltage
- 230 V
- Frequency
- 50 Hz
- Socket types
- E
