Brit Hotel Deltour Essentiel Mende

The location is easy to find, but avoid the road-facing side if noise bothers you. The reception was a poor start: the woman barely said hello and wasn't welcoming or professional. The room was dusty, had no bin, and the mattress sagged so badly I couldn't sleep properly. The TV was tiny, the shower and sink were dirty, and after 8 pm the shower water was cold. Not a suitable hotel.

Maybe we just got unlucky, but the stay was rough. The walls between the rooms and hallways do little to block sound: drunk guests were wandering around looking for their rooms, and a party nearby carried on past 2 am. There was a dried booger on the shower curtain, too. The cleaning staff showed no respect for guests trying to rest, talking loudly in the hall as if nobody else were there. Sunday morning work may not be fun, but that doesn't make this okay. Good luck to whoever stays next.

The shower was spacious and genuinely pleasant, and the room was very clean. Canal+ was available, which some hotels don't offer, and the price was good for what you get. There are some practical downsides: the bedside table is absurdly small, there's no bin in the room, parking is very limited so get there early, and there's no elevator. The receptionist wasn't friendly or even smiling. Clean and functional overall, with a few basics missing and a chilly welcome.

The ventilation was so loud it gave me a headache, and someone pounded on my door at 12:20 am like a maniac. It was a terrible night, and they may need someone on duty overnight to deal with things like that. There was dust that hadn't been cleaned, plus mold in the shower. I can't see how this place has two stars. If zero were an option, I'd have chosen it.