hotelF1 Vesoul

ABBA put out "Dancing Queen" in August 1976. That was also the last time the showers and toilets here seem to have been cleaned.

We chose this hotel for a short stay in Vesoul and were looking forward to trying a different kind of hotel. The surprise came at check-in: after a very brief process, the employee charged our card and handed over the key. The room was dirty and stank, and the bed had clearly been used. When we checked the blankets, we found a torn bedspread with holes, which we documented with photos. We had our little one with us, so we asked if we could check out and get a refund, or at least cancel the charge. The young man said he'd do his best, but told us to return the next day and speak to the manager. When we came back, we were asked to email a request for the refund or payment cancellation. We sent it right away, along with a request not to publish the photos or post a public review. The woman said we should have asked for another room, instead of apologizing for selling us a stay that wasn't fit for people. My card was charged, and more than two weeks and several emails later, we were still waiting for a reply and our money back. As Housmans, we work hard for our money, and this ongoing delay feels deeply unfair, almost like our funds are being unjustly withheld. Hygiene is a must to me, whatever the room costs. I don't know if anyone at F1 Hotels will read this, so I'll copy and paste the review with all the pictures to every review platform where I can post. As of March 12, 2025, despite several follow-up emails over the past months, we are still waiting for the reimbursement.

The good things were the free parking, the McDonald's and pizza place just outside, and the fact that children can stay. There's also a smoking area, paid breakfast, Wi-Fi, and a microwave by the 'canteen'. The Wi-Fi was really slow, so I'd suggest bringing your own. Towels aren't provided, as reception made clear, but there should at least be towels and soap available. Most of the toilets had no soap, so I had to get some from the shower. The showers were nasty. They were supposedly washed every day, but not properly. It seemed like they just splashed water around and called them clean. I won't go back. My father booked the hotel, and I expected it to be decent, but I was shocked when I arrived. There was a technical problem with the system, which upset me, though I could see it wasn't the hotel's fault. The way one staff member treated my family was outrageous. As a student studying Travel and Tourism, I found the customer service beyond poor. The reception looked okay for a one-star hotel, but the toilets needed a much better clean. The beds should have been cleaned and given new sheets: ours had holes, the white sheets were stained, and the floor was stained too. I'd never seen hotel toilets separate from the sink, which was in our dorm, so after using the toilet you had to go back to your room to wash your hands. There's no changing the bathroom layout, I know, but keeping soap available would help. This was my first and last time there. Even if someone paid me, I wouldn't stay again. I'd prefer the Ibis hotel across the street, though I haven't stayed there and don't know what it's like inside. I didn't transfer because my father had paid, and I wasn't staying long enough to pay for another room. Just wanted to make that clear. I'm still grateful, and I'm only trying to get my point across. I may be speaking for a lot of customers. Please don't take this as an insult. I'm 17 and trying to help improve things, because I wouldn't want complaint after complaint. Thank you.

We had an unpleasant stay, and won't use F1 again. The place looked shabby and unwelcoming, and the rooms had a strong smell even though they were supposed to be non-smoking. We've stayed at an F1 once before and it was fine, but this time was awful. If you're reading this, keep looking.