Les Terrasses Du Lac
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 19:00
- Check-out
- Until 11:00
- Parking
- Available
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Luca B.
We didn’t stay the night. After being made to remove our shoes at the entrance, we found shared toilets and sheets with hair, creases, and questionable bits on them. They didn’t look freshly made. When we complained, the owner was very rude, said we were mentally challenged, and brushed the marks away, claiming they came from hanging the sheets on washing lines. I’ve never seen such poor work elsewhere. We left and found a hotel down the road for 15 euros more, with an ensuite and even a balcony. Booking.com refused our refund and sided with the owner. Make up your own mind, but I can’t recommend this place based on what happened. I hate leaving negative reviews, and I was really unhappy with the experience.
christof M.
The value for money was very poor. Check-in was only possible after 5:30 pm, and the staff were unfriendly. There were hundreds of rules about keeping the rooms clean, including taking off your shoes before entering the house. It seemed to me the house was rarely cleaned or maintained. The rooms have no toilet, just a shared one on the floor, and no bathroom either. There’s only a sink in the room, with a shower separated by a glass wall.
Frederick L.
After a long day visiting Annecy, we came back around 4 am and found someone in our parking spot. Since it was late, I didn’t want to disturb the owner, so I parked in a corner. The shower only gave cold water that night, and it was still not working around 11:30 the next morning. When I contacted the owner, she was rude and said I’d have to pay if I stayed longer, and that I’d already taken a shower. She must have heard us arrive. I tried to stay polite and explain what had happened since I was just on holiday. Eventually she understood and let me use the shower in another room. Only I got to shower, not my partner, because we had no time. She offered us coffee afterward, but we had to leave and declined. I travel often, but this was one of my worst stays. Check-in was after 6 pm, which felt quite late, so I asked for an earlier arrival and a later checkout. The owner either didn’t understand or didn’t want to help, and kept sending me the standard rules every day. I contacted Booking.com, and they managed to change the times to 5 pm and noon. After seven hours of driving in traffic, I arrived around 5:30 pm. The owner wasn’t happy, though in my opinion she shouldn’t mind a small delay for a one-night stay costing 177€. I parked in the spot that had looked promising. I don’t mind taking off my shoes to enter when a place is clean, since I have the same rule in my flat, but the cleanliness was a problem. I rated the stay 3/10 on Booking.com, which I think was already generous. Those three points were for the balcony view. That was my experience, and I wouldn’t recommend this accommodation.
Minh T.
The view from here is unbelievable, even photos don't capture it. My cousins brought me for lunch and the scenery took my breath away. The food was just okay for me.
Daniel L.
I can see why others have said the same. I put it down to a rustic kind of charm, though lowering the price a bit would probably help the ratings.
Amenities
Everything available at this property
General Services
20 available- Smoke Free Property
- Heating
- Gift shop
- Garden
- Terrace
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Room service
- Ironing
- Laundry
- Dry Cleaning
- Packed Lunches
- Library
- Hiking
- Fishing
- Sun Deck
- Garage
- Diving
- Cycling
- Skiing
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
1 available- Offsite parking reservations required
Meals
3 available- Breakfast
- Breakfast in the room
- Bottled water (at extra charge)
Recreation & Wellness
1 available- Beauty services
Pool and beach
2 available- Beach facilities
- Next to the beach
Sports
2 available- Mini golf
- Water sport facilities
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Non Smoking Rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
81 m 1 min walk
834 m 10 min walk
208 m 3 min walk
57 m 1 min walk
Attractions
20- Plage du Plant208 m 3 min walk
- Point de vue Lac Annecy - Balade Cols des contrebandiers1.3 km 17 min walk
- Lac Annecy2.3 km 28 min walk
- Parc Charles Bosson2.8 km 35 min walk
- Gnomon du Frère Arsène3.3 km
Restaurants
20- Restaurant Le Roc57 m 1 min walk
- Maison Dangaly - Veyrier du Lac532 m 7 min walk
- Auberge du Lac825 m 10 min walk
- La Chaumiere952 m 12 min walk
- Le Pêcheur1.0 km 13 min walk
Transit
20- Aéroport Chambéry SavoieAirport35.9 km
- Aéroport international de GenèveAirport38.9 km
- TéléphériqueBus81 m 1 min walk
- TéléphériqueBus274 m 3 min walk
- Plage du PlantBus278 m 3 min walk

Stay rules
Important conditions for your stay