Travelodge Aldershot

What I’ll remember most is how kind the staff were. We had a peaceful stay at this budget-friendly hotel, and after a long day it was easy to relax in the simple, clean and quiet room.

It’s a very basic hotel. Our room sat right above the air-conditioning units, which hummed away loudly even with the windows closed and made it hard to sleep. There was also a pair of used eyelashes on the floor, so I’m not sure the room had been cleaned very well.

The staff were especially friendly, and the food was delicious. I found the Travelodge a wonderful place, with rooms that were clean and tidy. Yomun, thank you so much for your kindness and patience 😘🤗

I’ve usually had positive experiences with the other team members at this Travelodge, and I’ve been a regular guest who values their professionalism, flexibility and courtesy. But during my recent stay on 2 November 2025, at about 4 a.m., I was forced to leave the hotel and told I’d be banned forever. A couple of my friends have also noticed the behaviour of Mohammad Ali, the Indian security guard. He refused entry to one of my friends, citing the two-person room policy. I understood and respected that. I only asked if my friend could help me collect my belongings for a few minutes, under supervision. Mohammad Ali raised his voice, threatened to remove and ban us, and wouldn’t allow even that brief assistance. He said I had to get out, and I left because of the threat. I was disappointed by how unprofessionally and discourteously this was handled. I’d appreciate management reviewing the incident and reminding staff to communicate respectfully and with customers in mind when enforcing policies. I still value Travelodge for its usual high service standards and hope this helps make staff interactions more consistent. Reference number: 137848889