The Black Swan
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:00
- Check-out
- Until 11:00
- Pets
- Allowed
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Simone G.
The bathroom was the worst I've seen in any accommodation worldwide, with large holes in the bath panel and mould all over the combined bath and shower. We couldn't use it because there was no hot water. We told the manager within hours of arriving, and were told a plumber wouldn't be available for at least a week. They said we'd be reimbursed for one night of our two night stay, so we had to find somewhere else to sleep that night, which was highly stressful. We're still waiting for the refund. The manager took our details and lied to our faces. The whole place was filthy and unsanitary, even the carpets were so dirty I couldn't go barefoot. Other reviews on various websites seem false and misleading, and I question whether real guests wrote them. Don't be misled by older reviews. This place should be condemned as unfit for human habitation, and they should be ashamed. The worst accommodation I've ever seen. Avoid booking here.
Louise C.
We dropped in for lunch after learning our usual favourite eatery had closed permanently. The pub is now called The Hairy Lemon. A friendly lady greeted us and looked after us throughout. I was glad to see plenty of gluten free options at great value, and my partner said the veggie lasagne was his best meal of our holiday. We'll definitely come back.
Elliot R.
We held part of our wedding reception there, and the staff helped make the day memorable. They were amazing and so accommodating, even leaving a bottle of champagne in our room. The rooms were great, and some of our guests stayed there too. I'd definitely recommend it.
Abby B.
The room let down an otherwise lovely location and staff. My bed was really uncomfortable, the TV didn't work, and the lock was wobbly and temperamental, so I didn't feel safe. I didn't get to try the bar service, though it seemed like it might be good, and the customers looked cheerful and happy with their experience.
Silver S.
A no frills locals pub with good beer. There wasn't any food the day we went, but the barman pointed us to a good place to eat.
Amenities
Everything available at this property
General Services
13 available- ATM
- Smoke Free Property
- Heating
- Garden
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Room service
- Smoke Detector
- Luggage storage
- Barbecue grill(s)
- Picnic area
- Barbeque
Internet
2 available- Free Wi Fi
- Free internet
Parking
1 available- Parking
Meals
4 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
Pets
1 available- Pets allowed
Room Amenities
3 available- Non Smoking Rooms
- TV
- Hairdryer
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
114 m 1 min walk
41.8 km
32 m 1 min walk
47 m 1 min walk
Attractions
20- Harry Hotspur Statue32 m 1 min walk
- Bailiffgate Museum151 m 2 min walk
- Alnwick Castle189 m 2 min walk
- St Michael's Church Alnwick270 m 3 min walk
- Lion Bridge349 m 4 min walk
Restaurants
20- Strawberry Lounge47 m 1 min walk
- Mumbai of Alnwick49 m 1 min walk
- Mumbai Flavours55 m 1 min walk
- Courtyard Cafe & Bbq60 m 1 min walk
- Flower Cafe Bar Alnwick101 m 1 min walk
Transit
20- Newcastle International AirportAirport41.8 km
- BailiffgateBus114 m 1 min walk
- Stand 1Bus215 m 3 min walk
- Stand 2Bus218 m 3 min walk
- Stand 3Bus221 m 3 min walk

Stay rules
Important conditions for your stay