The Croft
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 00:00
- Check-out
- Until 10:00
- Parking
- Free
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
Guest reviews
Recent reviews shared by hotel guests
Iain F.
We booked two rooms next to each other for one night because they were close to Ashford Eurostar terminal. The shower in one room barely trickled, so we couldn’t use it. In the other, the toilet leaked and wouldn’t flush, something we only found out after using it. There was also a stain on the sheet, a broken showerhead fitting and a burnt-out wall light. I tried contacting the hotel a couple of times to ask for a discount, but got no response. It cost us £200, and that’s simply unacceptable.

THE W.
The room itself was great. The drunken, inconsiderate people outside my window were there until [unclear], and that was completely unacceptable. I definitely won’t be back and can’t recommend it. Stay well clear of this dive, or you’re going to regret it, I promise you that.
Lewis M.
There was a bad stench the whole time we stayed, and the room was dirty. The kettle and lamp didn’t work either. Service was slow but okay, and breakfast wasn’t good.
David H.
The place really needs renovating, and it’s very expensive for what you get. I paid for breakfast, but there wasn’t any. I was also told checkout was at 10, even though Expedia said 12.
clive H.
Stayed for two nights, and the room wasn’t made up after the first. It was tired and dated, and there wasn’t a mirror in the bathroom. How’s a man supposed to shave?
Amenities
Everything available at this property
General Services
7 available- Smoke Free Property
- Garden
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Interconnecting rooms available
- Luggage storage
- Telephone
Internet
3 available- Free Wi Fi
- Internet access
- In Room Internet
Parking
1 available- Free parking
Meals
4 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
Business Services
3 available- Event facilities
- Meeting and presentation facilities
- Conference Hall
Room Amenities
1 available- TV
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
29 m 1 min walk
47.0 km
1.4 km 17 min walk
9 m 1 min walk
Attractions
20- Bybrook Nature Reserve1.4 km 17 min walk
- Conningbrook Lakes Country Park1.6 km 20 min walk
- Ashford Green Corridor2.1 km 26 min walk
- Ashford Warren & Hoads Wood - Kent Wildlife Trust2.4 km 30 min walk
- St Mary the Virgin Church, Ashford2.7 km 33 min walk
Restaurants
20- Stubbs Restaurant9 m 1 min walk
- The Green Asian731 m 9 min walk
- Marino's Fish Bar740 m 9 min walk
- Kennington Tandoori743 m 9 min walk
- Burger Boys748 m 9 min walk
Transit
20- London Southend AirportAirport47.0 km
- London City AirportAirport69.6 km
- The Croft HotelBus29 m 1 min walk
- Tritton FieldsBus92 m 1 min walk
- East Mountain LaneBus240 m 3 min walk

Stay rules
Important conditions for your stay