OYO Wynnstay Hotel

We'd stayed at this hotel many times over the years, but our most recent weekend was dreadful. I came without my husband because he passed away in April. We went to scatter his ashes from Central Pier, as he wished. He's back in the happy place he loved now. I'm very grateful to the security staff for giving us time to do it. My husband couldn't come in person this time. In March, he'd gone to Blackpool with my son and son-in-law to watch a football match at Barrow, and they'd stayed at the Wynnstay Hotel and had a great time. Our last family visit here was two years ago with my husband, daughter and grandchildren. They all had a lovely time with Cheryl, John and Dot. It was the grandchildren's first time in Blackpool, and they bonded well with them. John was a real character, and we had many good times at the guest house. The food used to be excellent, with large portions. John would ask what we wanted for breakfast the night before, then take our evening meal orders at breakfast. Everything was cooked to order and piping hot, which is why we kept coming back. I booked with the previous owners in June and requested room 1, but they put me in room 10 at the back. It was very cold with no heating on. The new owner, Tony, was rude and shouted at me on Sunday afternoon. He called me a “silly old cow” as he walked into the lounge. His wife Florence was in the corridor and heard him, so I asked her if she heard what he called me. She didn't say anything to him. I was really upset. All I'd done since arriving was complain, apparently, because I'd asked for the heating to be turned on. They also charged a different price from the one in the diary and kept arguing with us about the price quoted by the previous owners, Cheryl and John. The hotel was cold and had a horrible smell when we walked in. The bedrooms were dirty and smelly, nothing like they were with the previous owners. There were cobwebs hanging down, dirty carpets and rubbish under the beds. Breakfast wasn't cooked to order either. On Monday it wasn't fresh, it had been left in the heated pots from the day before. Florence asked whether I'd had bacon. I said I didn't want any, thanks, and she asked where it had all gone, saying she'd cooked seven slices. She then went back to the kitchen and brought out cooked bacon on an oven tray, putting it into the dirty pot from the previous day's bacon. The owners told me they'd never run a guest house before and were only running it to make money for a cruise. I'll never return. Absolutely shocking 🤯 🤯 🤯 🤯