Number Fifteen Chester

I popped in a couple of times while I was in Chester. There weren't many people there, but the ones who were in seemed really friendly. The staff were good too, and there was a very good range of drinks. I'd definitely recommend it.

I had a really bad stay at Hotel 15 in Chester. The staff told me exactly where I could park for free, and they saw me leave the car in the place they'd advised. A few weeks later, I got two parking fines. I've emailed the hotel twice over the last two months to ask for help or at least an acknowledgement, but haven't had a single reply. The lack of responsibility and customer service has been shocking. I ended up paying the fine myself, which was about the same as the cost of the stay. So one night effectively cost me double because of their bad advice and refusal to engage afterward. I won't be returning. Anyone thinking of staying should be very careful about parking. Terrible service, and a really disappointing experience. I wish I could give zero stars.

A great bar, with loads of seating, TVs for sports, and clean toilets. The drinks range is wide, and the beer is good quality as well as astronomically cheap. Service was great and the people were friendly.

We had a great stay in these quirky, clean and comfy rooms above the pub, right on the high street. Some great bars and restaurants are very close by too.