Best Western Frensham Pond Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Late checkout
- Available
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Catherine B.
We enjoyed the spa visit, though our travel timings meant we felt a bit rushed. The treatment choices were a pedicure, manicure, back massage, facial or head massage, and the ladies were caring and very professional. We had two hours to use the steam room, sauna and pool with water jets, as well as the heated loungers. The bar food was tasty and nicely presented. The mixology class was run really well, but some cocktails couldn’t be made because key ingredients weren’t available. Cranberry juice was in most of ours, and unfortunately there wasn’t a substitute. We’re looking forward to coming back with more time.

Bal K.
The grounds at Frensham Pond Hotel are beautiful and picturesque. I had a wonderfully relaxing spa day followed by afternoon tea, with a warm welcome and attentive staff throughout. The tea was delicious, and Jo worked wonders with her hands during my deep tissue massage. It was just what I needed. Thank you!
sanjay P.
I enjoyed my 10 days here. The room was nice, and the food was good and nicely presented. Akash really stood out among the staff, with great service and support throughout my stay. What would stop me booking again is having to pay extra to use the pool and spa. I’ve never had to pay for pool or spa access as a hotel guest elsewhere. The pool is small, really more of a whirlpool, and I was very disappointed about this.
shelley W.
The food was wonderful, and the service brilliant. Absolutely fabulous.
Ana C.
My husband gave me a spa experience at The Spa at Frensham Pond hotel. Jo looked after me and was excellent with both the massage and facial. She could tell where I had knots in my shoulder and back. I came away feeling completely relaxed and refreshed, and I’d definitely recommend the place.
Amenities
Everything available at this property
General Services
22 available- Air conditioning
- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Garden
- Television in lobby
- Terrace
- Express Check Out
- Late Check Out
- Outdoor furniture
- Room service
- Indoor Fireplace
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Hiking
- Picnic area
- Cycling
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Electric car charging
- Parking
Meals
3 available- Coffee/tea for guests
- Breakfast
- Restaurant
Business Services
2 available- Business center
- Conference Hall
Recreation & Wellness
3 available- Spa tub
- Massage
- Sauna
Sports
1 available- Fitness facilities
Room Amenities
1 available- Non Smoking Rooms
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
723 m 9 min walk
42.4 km
674 m 8 min walk
34 m 1 min walk
Attractions
20- Frensham Great Pond674 m 8 min walk
- National Trust - Frensham Little Pond2.4 km 30 min walk
- The Sculpture Park3.1 km
- Go Ape Alice Holt3.4 km
- Alice Holt Forest3.6 km
Restaurants
20- The Watermark Restaurant34 m 1 min walk
- The Great Pond Dining Room44 m 1 min walk
- Pipasha Tandoori Restaurant2.2 km 27 min walk
- Tern Café2.5 km 32 min walk
- Cafe On The Green3.4 km
Transit
20- London Heathrow AirportAirport42.4 km
- London Gatwick AirportAirport42.7 km
- Pond LaneBus723 m 9 min walk
- Churt HouseBus838 m 10 min walk
- Great Pond Car ParkBus983 m 12 min walk

Stay rules
Important conditions for your stay