The Sea Princess

I was disappointed with our stay. The staff were very friendly, and the location was good, but the bed was only half comfortable. The room needed tidying up and a deep clean, with lots of scuff marks on the walls. The bathroom smelled stale, probably because the shower water wouldn’t drain away. I’m unlikely to stay here again.

The gorgeous sea view and balcony were my favourite parts of the room. It was lovely to step outside in the morning and watch the sun rise over the sea. The room was spacious and very clean, with a comfy bed, nice decor, marble units and table, and a hot shower with good water pressure. There was some damage, but it wasn’t a big issue. Brilliant host, very welcoming and entertaining. I highly recommend this hotel for a holiday in Great Yarmouth, and I’ll definitely stay again. -Amber M, Arron C

We weren’t impressed by breakfast, and only ate it once even though it was included. The breakfast staff gave very good service, but the food just wasn’t good. At over £70 a night, it didn’t feel worth the money, despite the good location, and I won’t stay again. We started in one room, but the bed broke when someone weighing under 65 kg sat on it. The manager was shocked and eventually “upgraded” us to a sea view room. To be fair, it was larger and a little better than the first, though bird droppings on the windows spoiled the view somewhat.

The room was filthy. There was an empty beer can and wet towels still on the floor, and hygiene throughout the hotel was atrocious. Breakfast was offered, but honestly, I wouldn’t have fed it to my dog. My wife and I were greeted by a miserable, rude staff member who showed no interest in making us happy. This sham ruined our holiday in the wonderful seaside resort of Great Yarmouth. I’d call it a money-grabbing excuse for a hotel. I’d give zero stars if I could, but this one star certainly isn’t praise. I won’t return, and I hope other customers stay away too.