Hayne Barn House

The service was the biggest problem. There’s just one number to contact during the stay, as the welcome booklet’s contact page shows. I’ve seen previous reviews where Hayne Barn Estate owners say this isn’t true, so I provided a picture of that page. Teresa was rude or ignored us. Just after checking in, we asked her for directions to the station because we wanted to walk. The booklet mentions a nearby walk, but Google Maps doesn’t show it. Instead of helping, she asked when we were checking out. On the first night, the hot tub thermometer didn’t show a temperature. We asked Teresa for a replacement because the booklet strictly says not to let the water go above 37°C. She never replied, so we couldn’t use the tub and wasted the logs we’d paid for. We’d booked and paid for three nights, but left after two because it was so disappointing. I wouldn’t recommend it and don’t think it was worth the money. I’ll be requesting a refund. The lodge itself was fine and looked surface-clean when we arrived, but the cups and plates were filthy. We had to wash them before feeling comfortable cooking. I would have thought they’d check the dishes before letting anyone else check in. The bed was very small, squeaky, uncomfortable, and on wheels, so it moved around if someone tossed and turned. The duvet was too thick for the time of year. The bedroom was extremely warm, but we couldn’t leave the windows open because mosquitos came in overnight. There wasn’t a fan, which I would have expected. The furniture felt cheap and flimsy, as if someone had cleared out their own house and put unwanted pieces in the lodge. It did the job, but wasn’t comfortable, and the layout didn’t suit a stay longer than one night. The bathroom window in Badger lodge looks directly into the next lodge’s hot tub and has no privacy screen. We had an awkward encounter with the people staying there while I was getting out of the shower. One positive: the taxi number in the welcome book was responsive and quick to arrive. Just make sure you tell them you’re at the lodges, or they’ll go to the house at the top of the hill.