Hotels in London, GB
Charles Hope Apartments Brentford
Smoke-free
About this property
A great option for family vacation: apartment "Charles Hope Apartments Brentford" is located in London. This apartment is located in 14 km from the city center. You can take a walk and explore the neighbourhood area of the apartment. Places nearby: Boston Manor Park, Boston Manor and Queen Charlotte’s Cottage.
Location
Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a parking zone. Pets are welcome here. Accessibility: there is an elevator/lift.
Additional services that the apartment offers to its guests: a concierge.
At the apartment
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Pets
- Allowed
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 2 Bedrooms Superior Double Apartment
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 5 1 Bedroom Double Apartment
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 5 Deluxe Double Studio
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 5 Standard Double Studio
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
6.6/10
Pleasant Featured review
Esi M.
8/10
James and his colleague were friendly, attentive, and helpful at Charles Hope Brentford. It's a lovely place to relax and stay, with spacious rooms and a quiet, safe setting. A huge Tesco Extra is a five-minute walk away, though there's not much else nearby and food delivery can take a good 20 minutes. The rooms could use low lamps for reading. Complimentary tea, washing pods, and dishwasher tablets are provided. Entry uses codes from a black box, so there are no fobs or keys to lose. The online self-service check-in is quick, and the instructions and link they send are very informative, with videos for each step. Check-in and check-out times are good, and early check-in is available for a reasonable price. You can make reservations online at very reasonable prices. There's a coffee and bender machine on arrival, and a taxi system at reception lets you book Uber rides. Reception isn't staffed around the clock. If staff step away, a sign saying when they'll return would help. I understand things come up, and there's a 24/7 line, but it's still useful to have someone at the desk for an early check-in or if you need anything. When extending or renewing a night, the key codes sometimes change, so you have to call for a new one. It's a modern serviced apartment with a few small things to improve.
Matthew C.
10/10
Angelo made our stay worthwhile. He was there when we needed help and communicated so well. The apartment suited us perfectly because my wife needed somewhere to work while I was out at meetings. Everything was clean and easy to access, and we felt secure with codes for both the apartment and the secure car park. I'd never booked with Charles Hope before, and had a problem with my card when I called their head office. Kyle was incredibly helpful and processed my booking. We'd happily stay again.
Emily C.
2/10
Free parking and a nice first impression were the only good things about this place. In the room I had, the mattress smelled of urine. I have no idea how the cleaners missed it. I asked to change rooms, and they said they'd give me a full refund and told me to book somewhere else. This was at 12am. The smell hit me in the nostrils as soon as I pulled back the duvet. Absolutely disgusting.
Ryan S.
10/10
JASON and JAMES were both incredibly helpful and accommodating. They're a huge credit to the Charles Hope Team, and I hope the leadership team appreciates their proactive customer service. They make staying at the apartments a pleasure. I can't thank them enough for their help with past bookings, and I hope there'll be many more.
Camila F.
8/10
It's a comfortable place for a family of four to six, and the rooms are spacious. The bathrooms in our apartment had a mouldy smell that took a while to go away. If you're on holiday, keep in mind that it's not close to much.
Amenities
Everything available at this property
10 Facilities
General Services
6 available- Elevator/lift
- Smoke Free Property
- Express Check Out
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Concierge services
Internet
1 available- Free Wi Fi
Parking
2 available- Electric car charging
- Parking
Pets
1 available- Pets allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus West Cross Centre
43 m 1 min walk
Closest Train Syon Lane
283 m 4 min walk
Top attraction nearbyRoyal Botanic Gardens, Kew
2.1 km 26 min walk
Dining nearby 20 Restaurants
86 m 1 min walk
Attractions
20- Royal Botanic Gardens, Kew2.1 km 26 min walk
- Science Museum10.3 km
- Natural History Museum10.3 km
- Victoria and Albert Museum10.6 km
- Hyde Park11.4 km
Restaurants
20- Costa Express86 m 1 min walk
- Costa Express141 m 2 min walk
- Village Coffee Shop174 m 2 min walk
- Cafe Society209 m 3 min walk
- Man vs Food302 m 4 min walk
Transit
20- London Heathrow AirportAirport9.4 km
- London City AirportAirport26.2 km
- West Cross CentreBus43 m 1 min walk
- Gillette CornerBus142 m 2 min walk
- Syon Lane StationBus230 m 3 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 18:00Front desk timing
Check-out11:00Departure timing