Royal Kensington - Premium 2 bed
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Room types
- 1
Room Information
Rooms
Apartment
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Jasmin K.
We booked and paid for four people, but there were only three beds. The fourth person was meant to use the sofa, but its mattress topper was heavily stained, with visible urine marks. One of the beds had blood stains, and the bathroom was very dirty. There were also several mouse traps in the stairwell, which immediately worried us. We chose the apartment because it advertised an elevator, as one of us had an injured foot and depended on it. It was broken when we arrived. We were told it would be fixed the next day, but it wasn't. When we raised all this, the person handing over the apartment behaved very unprofessionally, shouted at us, and told us to accept it or find somewhere else. The location is good, but this was the most unhygienic apartment we've experienced. Given its condition and how guests are treated, I can't recommend it. In our opinion, it's highly overpriced for what it offers.

Miloš J.
We never got back the $3500 they took in February 2025. This company takes people's money, cancels bookings, and doesn't provide refunds. Read the reviews across the travel platforms; even when pressured to refund, they don't reply to the travel websites.
Luca S.
The cleanliness was appalling. The apartment looked neglected and clearly hadn't been cleaned, and there were animal traps in the stairwell. The sofa bed was the worst part: dirty, completely worn out, and so uncomfortable that we were lying on the springs and couldn't sleep. We booked for four because the location was convenient, but the apartment was on the fifth floor and the elevator stayed out of order our whole visit. Nobody told us beforehand, so we had to carry our luggage up several flights. I strongly advise against booking it.
Amenities
Everything available at this property
General Services
8 available- Elevator/lift
- Smoking areas
- Heating
- Washing machine
- Dishwasher
- Smoke Detector
- Concierge services
- Microwave oven
Internet
1 available- Free Wi Fi
Room Amenities
4 available- TV
- Hairdryer
- Shower
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
82 m 1 min walk
340 m 4 min walk
197 m 2 min walk
16 m 1 min walk
Attractions
20- Natural History Museum197 m 2 min walk
- Science Museum237 m 3 min walk
- Victoria and Albert Museum424 m 5 min walk
- Hyde Park1.7 km 21 min walk
- Buckingham Palace2.6 km 32 min walk
Restaurants
20- Gazette South Kensington16 m 1 min walk
- Costa Coffee40 m 1 min walk
- 100 Kensington45 m 1 min walk
- Le Bistrot89 m 1 min walk
- Hyvs104 m 1 min walk
Transit
20- London City AirportAirport16.0 km
- London Heathrow AirportAirport19.6 km
- Natural History Museum / Cromwell RoadBus82 m 1 min walk
- Natural History Museum / Queens GateBus110 m 1 min walk
- Natural History Museum / Cromwell RoadBus111 m 1 min walk

Stay rules
Important conditions for your stay