Stylish 2BR Apartment in Leicester Square

The company was unreachable overnight, and there was no staff at the accommodation. A faulty fire alarm went off three times during the night and early morning, leaving me with no sleep and a really stressful stay. Each time I had to wait out on the street for the fire brigade, who confirmed the equipment was faulty. Later, the company tried hard to avoid compensating me, and eventually returned only half my money. They said a full refund wasn't possible because I'd used the facilities and stayed for the booking. What else was I meant to do, sleep on the street to get away from the noise? They clearly don't care about your comfort. I even received an automated message saying they'd detected high noise levels. Yes, that was your broken alarm. Awful. Don't stay here.