Emma R.
Dr Fern has been the best GP I’ve had in my 45 years. She’s kind and patient, listens without making me feel silly about my concerns, follows up, and makes sure I have continued care when needed. From the day I joined Narrowcliff, the receptionists have also been polite and helpful with every enquiry. I’ve felt comfortable explaining why I’m calling so they can direct me to the right care. I understand why people can be negative about GPs and surgeries, especially after what I’ve seen with family members elsewhere. But the staff here have been wonderful, and I wanted to take the time to say so. People are quick to complain and less likely to leave a positive review. Thank you all, your kindness means a lot.
