The Mews Inn

No cleaning was done in my room during the stay, so I didn’t get fresh towels either. As a disabled woman, I was put on the top floor, and there’s no lift. The place wasn’t very clean and badly needed redecorating. If you want to park outside, you have to pay £10 for the privilege of using the footpath. My partner questioned the staff about the right to use the footpath and charge for it. Later, they told me that the owner had decided not to charge me for parking because of my disabilities. The staff seemed polite and tried to help, but this was a very disappointing stay and I wouldn’t recommend it.

When we tried to shower, the water was cold and the shower room was mouldy and dirty. We’ll never stay here again. Three weeks before our visit, I got a call saying the en-suite room I’d booked would be under maintenance, and asking if my partner and I would move to a room with shared shower facilities. We agreed since we were only staying one night. But when we arrived and opened the room using the code they’d given us, it looked like someone was still staying there. The bed was unmade, wrappers and mess were all over the floor, and the TV was on. I called reception. About ten minutes later, two people came down the corridor and said nobody had told them the previous guest had checked out early. They went in, cleared up, changed the bed and put on fresh sheets while my partner and I had to eat downstairs at the front desk with people coming and going. I’ve never felt so embarrassed. The staff apologised a lot, but nobody offered a refund for what we’d been put through.

The location is good, and a room with a sea view is a bonus. It’s a bit rough around the edges while renovation work is underway, but it’s got potential and should be great once it’s finished. Works well if all you need is a bed for the night.

The sea view was lovely, and the bed was comfortable. There was a choice of toilets and a nice hot shower, too. The place is being renovated at the moment but was still nice, and it’s close to all the local amenities. Staff were really friendly and helpful, they couldn’t do enough for us. We had a lovely two-night stay and will definitely return. See you soon Jane and David