Trivelles Mayfair

We won't be staying here again. The place is on a busy road with cars constantly passing, and the poorly maintained car park didn't help. There were buggies parked at the bottom of the stairs, while the front desk was often unmanned. Our first room was very warm and clearly hadn't been cleaned. The drawers were dirty, and the sheets were stained. When I raised it, I was told the marks were “permanent stains.” The rooms are dated, the carpets hadn't been cleared very well, and the hallway lights kept flashing. The shower was busy and sprayed out from the sides instead of coming properly from the shower head. There's no way to request room service from the rooms. When we did hear the cleaners, they were shouting to each other down the hall and were very noisy. Do not book this place.

I spotted what looked like a dead bug on the sheet under the mattress and left straight away. The sheets had tiny marks that looked like blood, and the duvets inside them were yellow. It was the least clean room I've ever been in, with one harsh white light. The reception and communal areas were filthy too. The carpets looked as if they'd never been vacuumed, and grime, marks and damage covered the walls. Some stair treads were missing, and every door had some kind of damage. The whole building was filthy. It looked like emergency accommodation, and the price was an absolute rip-off. The single worst hotel I've ever stayed in. I wouldn't recommend anyone even consider this dump.

Our room had a sunlounge, and we really enjoyed spending time there. The hotel is handy for both Manchester and Stockport, and it's a lovely building. The facilities were basic, which was what we'd expect for the price, but the rooms and surroundings were looking a bit tired.

The mattress was yellow and stinking, so we left almost as soon as we arrived and demanded a refund. They said the refund had to go through booking.com, even though we'd paid at the hotel. Eventually I called, and they said they'd refund us if we didn't leave a bad review. I recorded that call. Here's the bad review, then. I won't be blackmailed. Do not stay here. This was the worst hotel I've ever stayed in. Disgusting. I think it's mainly used as emergency accommodation, so keep that in mind if you book.