Worcester Whitehouse

The move to Room 303 made a huge difference. It was bright, cool, comfortable and full of character, with the air conditioning working properly. We loved it, and it’s probably one of my favourite hotel rooms. Room 308, though, was very dark and dingy, and I found it depressing. The air conditioning blew hot air from when we arrived; by the middle of the night I felt ill, dizzy and nauseous from the heat. Staff tried to sort it out, but it kept blowing hot air and the room stayed uncomfortable. We were moved to 303 because of the problem, which really saved our stay. I wouldn’t want to stay in 308 again. I’m unsure about returning: I’d consider it if I could book a room like 303, but I’d hesitate if there were a chance of getting 308. The difference between rooms seems huge, and I loved the characterful atmosphere in 303, the sort of thing you hope for in an older hotel. The staff were friendly and helpful, and the hotel itself has plenty of charm. It’s old-fashioned, with character, and once you learn the layout it’s easy enough to get around. The breakfast room looked worn and in need of an update. Breakfast was disappointing too, especially for the room price, and felt below what I’d expect for the cost. I was told the room listing on Booking.com could refer to either a Cozy Standard or a Standard room, though that distinction appears on the hotel’s own booking site and isn’t clear on Booking.com. So I’m not sure which kind Room 308 was. The stay ended up being very mixed because of that room.