Eleonora Anissaras
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- German, Russian, English +3
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Economy Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- fridge
- hairdryer
- private-bathroom
- safe
- shower
- slippers
- tea
- toiletries
- towels
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1 Bedroom Superior Quadruple room with sea view
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- fridge
- hairdryer
- private-bathroom
- shower
- slippers
- tea
- toiletries
- towels
- tv
- wardrobe
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Standard Double room with garden view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- fridge
- hairdryer
- private-bathroom
- shower
- slippers
- tea
- toiletries
- towels
- tv
- wardrobe
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1 / 5 1 Bedroom Standard Triple Family room with view
- 3 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- fridge
- hairdryer
- private-bathroom
- shower
- slippers
- tea
- toiletries
- towels
- tv
- wardrobe
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Guest reviews
Recent reviews shared by hotel guests
Megan B.
The buggy service was a real help across such a large complex, and the drivers were friendly. We never waited more than five minutes, which would matter a lot if you have mobility issues. The hotel itself is lovely, and check-in was quick. We were driven to our room within minutes. We enjoyed the à la carte meals and their service was superb, so book ahead. I couldn't understand why we couldn't go more than once when the restaurants were only about a third full. We even offered to pay, but were told no. The buffet was fine, though repetitive. At the beach, the setting is lovely, but there's no sand, and despite the restaurant being there, you can only eat there if you've booked one of your à la carte meals. Otherwise, the choices were a hot dog or melon from a machine. We paid to upgrade to a private shared pool before arrival, but the water was freezing, so we never used it. The main pool was cold too, and the grass around it was worn and dirty at the end of the season. Maria was a lovely waitress and always made sure we had what we needed. We had a good time and might come back, though probably not in peak season, when I imagine the pools and main restaurants would get very busy. I'd rate it 8/10.

KARA W.
The private beach had lovely clear water, though it's a bit rocky, so bring aqua shoes. There was also a bar right by the beach for drinks. During the day we relaxed at the two large pools, and in the evening there was entertainment by the pool. The staff were friendly, attentive, and clearly worked hard to make sure everyone had a great stay. There was plenty to choose from at the main restaurant, and everything we ate was fresh and delicious. We also liked the à la carte restaurants, especially the Asian and Italian ones. The cocktail list was great, and we particularly enjoyed it at the rooftop bar. We had a wonderful all-inclusive stay and would definitely recommend it.
Daniel K.
The team at Mitsis Royal Mare made us feel welcome right away. Check-in was easy, and they surprised us with birthday cake and wine. Our room stayed clean and comfortable throughout. We especially enjoyed getting to know Anna at Alegria. She was always smiling and taught us a few Greek words. Costa at the beach was just as helpful and cheerful, and Maria at the Delfina pool bar made every stop a pleasure. The beach bar staff were welcoming too. The main restaurant took great care of us. Some dishes at Royal Palm were hit or miss, but the à la carte meals were enjoyable overall. We had a wonderful stay and will be back.
Alison P.
The restaurant staff made the holiday for us. Because of my autoimmune disease, I met with guest relations the morning after our late arrival, and at every meal the staff took such kind care of me. Afrodite was especially caring and helped me relax without worrying about mealtimes. Lenin served us so well, and Muhammad was fantastic too. The food was delicious, and I came home without any illness issues. We had a great time at Mitsis Royal Mare. After arriving late, we dropped our cases in the room and went for a much-needed nightcap. The only thing we struggled with was the bed size. It was comfortable, but a bit small for us since we're used to a super king. Five stars for Afrodite, Lenin, Mohamed, and the lovely lady from the Cosmos restaurant who also served us at the top bar after her shift. You all made our stay perfect. Thank you! Sonia Parker Andy Parker Room 784.
Gareth M.
The staff at mitsis royal mare were excellent. Their care and attention were second to none, and the site was kept very clean. The exception was the cats, which walked across tables that had been set with cutlery shortly before people sat down to eat. Keeping children entertained during our last week in October was difficult. The pools were absolutely freezing, and even the sea felt warmer. I understand heating every pool at a large resort may not be realistic, but the kids club pool is tiny and seems like it could be heated without much cost. A few small slides would help too. The mini golf is worn out, broken, and in need of investment. The indoor pool also looked tired and had no entertainment for children. There clearly used to be a bar there. What happened to it?
Amenities
Everything available at this property
General Services
32 available- Air conditioning
- Currency exchange
- Smoke Free Property
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Private Check In/Check Out
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- VIP room amenities
- Linens
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Diet menu (on request)
- Packed Lunches
- Car rental
- Airport transportation
- Tour assistance
- Library
- Barbecue grill(s)
- Picnic area
- Fishing
- Barbeque
- Sun Deck
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Meals
7 available- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kettle
Sports
1 available- Bike rental
Room Amenities
11 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
Languages
6 available- German
- Russian
- English
- Italian
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
1.5 km 19 min walk
18.3 km
419 m 5 min walk
66 m 1 min walk
Attractions
20- Cat colony - bring water and snacks419 m 5 min walk
- Cave of Saint George867 m 11 min walk
- Andrea’s Rock1.1 km 14 min walk
- Sea sight photo area1.2 km 15 min walk
- Παλαιοχριστιανική Βασιλική Καστρίου1.7 km 22 min walk
Restaurants
20- Annabelle Main Restaurant66 m 1 min walk
- Royal Palm Asian Garden125 m 2 min walk
- The Sushibar141 m 2 min walk
- Golden Dream Cocktail Bar and Restaurant180 m 2 min walk
- The Green Cafe Bar Restaurant181 m 2 min walk
Transit
20- Κρατικός Αερολιμένας Ηρακλείου Νίκος ΚαζαντζάκηςAirport18.3 km
- Bus Stop 18Bus1.5 km 19 min walk
- Bus Stop 19Bus1.7 km 22 min walk
- Bus Stop 20Bus2.1 km 26 min walk
- Bus Stop 21Bus2.5 km 31 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Additional fees
Air conditioning - Extra charge may apply