Ace Hotel & Swim Club Athens

The design looks great, and the rooms and pool area are nice. But the hotel sits beside a major road, with heavy traffic and honking even on weekends. It also has that design hotel look from ten years ago, and service barely seems to be part of the package. Staff came across as having an attitude, and breakfast took 45 minutes to arrive. The food was okay. Nice enough for a night or so, but I wouldn’t return.

Ace hotel Athens was spotless, and I was glad to find it welcomes dogs. The staff were friendly and made us feel at ease. Thanks to Mariella, Stefanos, Maria, and everyone for making the stay so easy and enjoyable. See you next time!

The constant drilling and construction made the rooms extremely noisy, and the air conditioning wasn’t working. I contacted the staff more than five times, but got no proper response or fix. The only thing offered was a free dinner at the hotel restaurant. This was one of the worst hotel stays I’ve had, and the service was barely worth one star. Completely unacceptable.

The team made us feel genuinely looked after. There was a transport strike when we were due to arrive, and management emailed us several days ahead to warn us and arrange a taxi. Everyone was helpful throughout our stay. Our room was cozy and beautiful, and stayed quiet and peaceful despite the busy road nearby. The food was excellent, so we ended up eating at the hotel restaurant most nights. We could relax by the pool and order food there, or walk to the beach, just a few minutes away. My husband and I both really enjoyed our time here and would love to stay again when we’re back in Athens. Big thanks to the Ace team!