High Beach White
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Nearby
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- German, Russian, English +1
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 4 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- slippers
- soundproofing
- tea
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Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- slippers
- soundproofing
- tea
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Deluxe Single room
- 1 guest
- single bed
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- iron
- private-bathroom
- safe
- slippers
- soundproofing
- tea
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1 / 6 Deluxe Suite
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- slippers
- soundproofing
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Guest reviews
Recent reviews shared by hotel guests
Mira V.
High Beach White was a letdown for us. We chose it because it was advertised as an adults-only, true five star resort, but our experience didn’t match that description. The biggest disappointment was the adults-only claim. Only the room building and a small part of the dining area were adults only. The pools, beach and main bars were shared with the family-friendly High Beach Hotel. This wasn’t explained clearly, especially on the TUI website where we booked. When we brought it up, the receptionist was rude and dismissive and blamed us for not reading the website. We felt misled and felt we’d paid for a promise that wasn’t true. Management needs to decide what kind of guests it wants to serve. Our suite was next to a noisy bar, and the bass shook our bed. We called reception several times but weren’t offered a solution. The hotel manager only moved us the next morning, after we raised it with TUI. The neighbors in our old room were so frustrated that they threw water at the bar’s DJ. The hotel must know about the noise but still sells these rooms at a premium without warning guests. The resort also felt cheap in ways we didn’t expect at a five star hotel. Sunbeds on the hotel beach were sold to the general public, bringing in a crowd that didn’t fit the resort’s supposed standard. Aggressive vendors were allowed to sell on the beach, which felt more like a public beach in Barcelona. After we changed rooms, the hotel system still couldn’t recognize us as High Beach White guests, so we missed some of the few exclusive perks we’d paid for. There were a couple of staff members who were helpful and professional once we had problems, and the management team, apart from reception, deserves our one star. The bartender at the sunset beach bar on the 2nd Floor was extremely rude. We waited a long time for the bill and decided to leave; then he accosted us and spoke to us like criminals. That was completely unacceptable. We came away disappointed. High Beach White costs more than the cheaper High Beach hotel, but seemed to offer the same food, crowded pools and noisy beach. I hope this honest account helps other travelers choose.
Linnea B.
What made the holiday special was how kind and attentive everyone was. The staff worked hard to make us comfortable, and the hotel’s regular evening entertainment brought pleasant music to the nights. We felt they always went the extra mile. Our room was lovely, cleaned meticulously every day, and looked out toward the Cretan mountains above the city. The hotel sits by the beach and close to Malia’s main streets, so we could enjoy both the sea and the city. Even with the busy beachfront, the hotel and surrounding area never felt crowded. There was room to socialize or enjoy some quiet time. My husband and I wanted a sunny, comfortable break somewhere pleasant, and that’s exactly what we got. We strongly recommend High Beach White and High Beach Resort to anyone visiting Crete for comfort and warm hospitality, whether traveling alone, with family or as a couple.
Klára N.
Malia itself isn’t particularly nice, but the hotel gives you a break from its busy streets, so you can just stay there and not worry about what’s outside. High Beach White for adults only is an amazing place. Our room was beautiful, always clean, and had a stunning sea view. The private pool was wonderful and only for people staying in the High Beach White villas. We also had deckchairs and a parasol reserved on the beach for our whole holiday, so we never had to wonder if there’d be a place to lie by the sea. Marianna and Giorgos at the Sunset bar made our evenings much nicer. Mario at the beach and pool was our guy, always making sure we had a drink in hand. Emanuel at the Elia Restaurant took great care of us, too. All the staff and managers were friendly and helpful whenever we needed something. We’ll definitely come back. Thank you!
anna S.
We left after just one night. Malia wasn’t a good place for us: one venue after another, with cheap restaurants and bars. It might be heaven if you want crowds and partying. We clearly hadn’t researched it well enough, but the hotel photos and description were misleading too. The place may be new, but it’s tiny, surrounded by other facilities, including a pleasure beach bar and the owner’s sister properties. Breakfast was at the larger property, and it was awful. The juice was fake, and nobody wore a mask or seemed to care about distancing. Dinner was very poor quality as well. We felt cheated and didn’t think it was worth the money. The hospitality from the staff we met was amazing, though. The front office lady was understanding and helpful in every way, and really tried to make us happy. The restaurant chef was super nice and a real host. Those two would be a delight to meet at any other place.
Oskar N.
A fantastic beach, good food in the restaurants, and a lovely place to spend the evening at Seaside bar. The rooms were clean and nice, and the staff very friendly. Definitely one of the best hotels in Crete.
Amenities
Everything available at this property
General Services
25 available- Air conditioning
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Coffeemaker
- Sun Deck
- Temperature control for staff
- Extra decontamination measures
- hotel
Internet
1 available- Free Wi Fi
Parking
2 available- Parking
- Parking nearby
Meals
5 available- Bar
- Coffee/tea for guests
- Restaurant
- Bottled water
- Kettle
Business Services
2 available- Fax and copy machine
- Conference Hall
Recreation & Wellness
5 available- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
Pool and beach
6 available- Swimming pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Public beach
Sports
2 available- Fitness facilities
- Gym
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Fridge
- Cable TV
- Hairdryer
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
4 available- German
- Russian
- English
- French
What's nearby
Explore attractions, restaurants and transport around the hotel
1.0 km 13 min walk
26.2 km
982 m 12 min walk
76 m 1 min walk
Attractions
20- Asterion Quad Safari Crete982 m 12 min walk
- Safari Experts Crete1.2 km 14 min walk
- Malia1.2 km 15 min walk
- Safari Club Crete1.3 km 16 min walk
- Malia Kreta1.6 km 20 min walk
Restaurants
20- Elia Restaurant76 m 1 min walk
- MeZen Restaurant Malia - ΜεΖεν Μαλια199 m 2 min walk
- the Red lion Malia bar and restaurant221 m 3 min walk
- Thalassa242 m 3 min walk
- Stonewell Bar and Restaurant296 m 4 min walk
Transit
20- Κρατικός Αερολιμένας Ηρακλείου Νίκος ΚαζαντζάκηςAirport26.2 km
- Bus Stop 34Bus1.0 km 13 min walk
- Bus Stop 32Bus1.0 km 13 min walk
- Bus Stop 33Bus1.0 km 13 min walk
- Bus Stop 33Bus1.1 km 13 min walk

Stay rules
Important conditions for your stay