Milan P.
We were at Villa Renieri in Skala with Puzzle Group from August 15 to 25, 2025, and were extremely disappointed. Room 20 was dirty, smelled unpleasant, and had hair on the surfaces. After we complained, we were moved to another room, which was only a little better and still well below basic hygiene and comfort standards. We didn't see the villa's owner or any staff during the stay, and there was no maintenance. The place seemed neglected and poorly managed. Around 10 to 15 other people in our group had similar problems, so this didn't seem like an isolated case. For what we paid, the conditions and service were unacceptable. I wouldn't recommend the villa to anyone looking for a clean, comfortable, professional holiday.
