Contessina Suites and Spa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Room types
- 4
- Accommodates
- Up to 2 guests
Room Information
Rooms
Private Pool Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Shared Pool Superior Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Upper Floor Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Upper Floor with Hot Tub Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Reema Q.
Some parts of our stay at Contessina Suites & Spa were enjoyable, but the level of service and professionalism didn’t match what I’d expect from a luxury hotel. The boat tour of the south of the island with Mateo was a highlight, and Stevanos was understanding and helpful with our requests. Ellia, if I’m remembering her name correctly, also helped arrange our itinerary. Outside those bright spots, there were too many problems with communication and attention to detail. Housekeeping left used coffee cups in our room for two days, and removed one of our two robes without replacing it. At breakfast outside, the gardener sprayed water on us. We asked for a steamer at 8 PM and were told housekeeping wasn’t available until the next day. I said we would call to arrange a suitable time, but housekeeping knocked at 7 AM and woke us up to steam our clothes. That was disruptive and unprofessional. Staff also seemed confused when we asked for an adapter. Check-in felt needlessly frustrating because the front desk asked so many questions. It took around 20 minutes to get glasses of ice, and when we followed up, we were oddly asked whether there was wine in our room. The spa was another letdown. We tried several times to book the sauna and were told it was full each time. When we finally got a slot, the room was empty, but used towels were left out on the chairs and there was no sign it had been cleaned between guests. We were told the service felt more like a 3-4 star hotel than the premium stay being advertised. One incident also made us very uncomfortable: while we were on our balcony after ordering room service, a male staff member walked through our room uninvited to bring the items outside to us. As two young women staying alone, we felt this was an inappropriate invasion of our privacy. Staff should not enter a guest’s room without clear permission. There were some good experiences, but the inconsistent service, lack of care with details and unprofessional moments didn’t justify the luxury reputation or the price.
Katherine K.
We were upgraded to a gorgeous swim-up pool room, which was a lovely extra for our holiday. The hotel itself was beautiful, and the staff were excellent and so helpful. Nothing was too much trouble. Thank you for everything!
Jo R.
We loved how attentive the team were without hovering. They were easy to find whenever we needed them, and the restaurant and reception staff treated us so kindly. Asid, Nikoleta, Alex (aka John😉), Amos, and the rest of the restaurant crew were brilliant. The Chef was amazing too, and the food smelled incredible. We really enjoyed the à la carte dinners. It was also lovely to have fruit and drinks brought to us by the pool. The hotel was modern and clean throughout, and our room was very nice and clean as well. From the moment we arrived, it felt like the start of a great stay. The downside was the external spa company. We booked the daily free indoor pool swim and sauna session through reception just once, to be fair to other guests, but when we arrived they had given our slot to someone else. Staff then told us to book directly with the spa, since they would override hotel reception bookings. It was frustrating that they didn’t honor a booking made through the hotel that provides their facilities. The spa also called rooms several times a day to promote bookings. Sitting by the main pool, we could hear phones ringing one room after another, and even other guests laughed about it. We understand they’re trying to get business, but it felt inconsiderate and made it hard to relax, especially for anyone unwell or napping. Even with that frustrating spa experience, we’d happily recommend this fantastic, clean, modern hotel. We’re very grateful to the rest of the team for a wonderful stay.
Sam T.
We loved the boutique feel and adults-only setting, and the location was ideal for walking to cafes, shops and the beach. Our private pool suite was spacious and having our own pool was great, especially since the resort pool can get busy during the day. The front office staff were so helpful, nothing was ever a problem, and we appreciated that they genuinely wanted to know how the resort could improve. We’ll miss being there.
Kieran L.
A calm, clean, posh place that worked really well for a romantic break. We both enjoyed it so much that we’re already talking about returning next year, and we’d strongly recommend it. The breakfast buffet had everything we needed and more, and the coffee was the best we’ve had in Greece despite visiting many times. The breakfast staff were professional, friendly and service minded; the cleaning team were kind and thorough too. Maria, the guest hostess, was very helpful, as was everyone at reception. Thanks to Emilia for the lovely ideas of things to do. After checkout I left something behind in the room. Reception contacted us, talked through options, and the hotel driver brought it to the airport. That was very professional.
Amenities
Everything available at this property
General Services
55 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Room service
- Smoke Detector
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Airport transportation
- Tour assistance
- Library
- Nightclub
- Hiking
- Sun Deck
- Diving
- Snorkelling
- Contactless Check In And/Or Check Out
- Year of construction
- Total number of rooms
- hotel
- MasterCard
- Visa
- Maestro
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Airport Shuttle
- Medical service
- Air conditioning in public areas
- Lift access
- Concierge
- Photocopier
- Parasols
- Hot tub
- Green Key (FEE)
- Half Board
- Half board without drinks
- Snacks
- Only Adults
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Car park
Meals
14 available- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Kettle
- Dining area
- Electric kettle
- Poolside snack bar
- Breakfast room
- Breakfast buffet
- À la carte dinner
- Breakfast and dinner
- Gluten Free Meals
- Vegetarian meal
Business Services
6 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Meeting room
- Fax
Recreation & Wellness
6 available- Steam room
- Sauna
- Spa
- First Aid Kit
- Massage
- Spa centre
Pool and beach
7 available- Swimming pool
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Private pool
- Sun loungers
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
265 m 3 min walk
5.1 km
4.4 km
79 m 1 min walk
Attractions
20- Solomos Square4.4 km
- National Marine Park of Zakynthos9.5 km
- Olive Press Museum Zante10.8 km
- Turtle Spot11.2 km
- Xigia Pelagaki Beach12.5 km
Restaurants
20- Dionisios Grill79 m 1 min walk
- The Halfway House Restaurant Wine Bar80 m 1 min walk
- Jolly Roger Bar133 m 2 min walk
- Apolis bar166 m 2 min walk
- Rossar Restaurant Bar169 m 2 min walk
Transit
20- Κρατικός Αερολιμένας Ζακύνθου «Διονύσιος Σολωμός»Airport7.4 km
- AzureBus265 m 3 min walk
- Tsilivi 1Bus293 m 4 min walk
- TsilivisBus444 m 6 min walk
- Azure MemoriesBus549 m 7 min walk

Stay rules
Important conditions for your stay