Hotel Villa Real Antigua

The sheets felt like sandpaper when I got into bed, and I won't stay here again. I arrived exhausted, hoping for a hot shower and sleep, but the shower had no pressure and only lukewarm water. I said I'd go to another hotel, and only then did they start fixing it. It took an hour, and the water was still lukewarm. I can deal with that, but it was a rough start to a two-night stay.

We were a group of 18 and got good value here. The rooms were clean, the staff treated us really well, and breakfast was brought up to the second floor each morning. Good price, too.

After an error on their end, we had to move rooms. The replacement, beside the main office, was awful: hot and extremely humid with almost no airflow. Once we'd settled in for bed, we found the sheets were dirty and had to call at midnight to get them changed. They also brought in a sticky, gross fan to deal with the heat and moisture.

The shower had a used bar of soap and a wet floor, and there was chewed gum on the toilet seat. I also found two bugs in my bed. Even after I asked for a clean, the replacement sheets had dirt and black spots all over them. It really seemed like they hadn't even tried to clean the room.