Andriana (SIB225) 13876

This place was a complete rip-off. The fridge was old and dirty, and gas was leaking from the kitchen bottle. The apartment was very dirty, with a badly or not at all cleaned floor and a bathroom that smelled of urine. The furniture was old and musty, an outlet was nearly coming out of the wall, and we had to tape the living room window shut because it wouldn’t close. There wasn’t even a bathroom window.

The location is fantastic, but getting around the property is awkward. Parking is poor, everything feels cramped, and it’s uphill. Cleanliness needs more attention too. The area around the house is very neglected, probably because the owners are hardly ever there.

We booked for six, but beds were made up for only four. The power kept cutting out, the air conditioning was only in the living room, and we couldn’t fill the bathtub. The woman who was meant to sort things out first said she’d arrive in half an hour. When we called two hours later, she said another hour, but never came. We’d booked these two days as an extension to our vacation and left the next day. There was no communication.