House Boat

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The chalet was outdated and really dusty, and the kitchen smelled like cockroaches. We’d booked for tonight but decided to stay at another resort for the second night. I won’t come back here.

The food we bought at the restaurant while waiting was the only good part, though we had to pay extra for it. We arrived at 2:00 PM to check in but couldn’t get into the room until 4:00 PM. One receptionist seemed attentive, but the person helping us left us waiting and said the room was still being cleaned. When we finally got in, cleaners were still there and took another 10 minutes to leave. That felt very unprofessional. The room was dingy, with narrow stairs that felt unsafe. The WiFi, air conditioning, and main floor fan didn’t work, despite being promised when we booked. In the extreme heat, that was especially frustrating. We told the owner, but they were rude and refused a refund instead of fixing the issues. We had to leave without compensation, which felt deeply unfair. The whole stay left us frustrated, uncomfortable, and unwelcome.

You get what you pay for, I suppose, since the resort isn’t expensive. The rooms were all right, though some things like the electric kettle and fridge are old. Service was extremely slow, and we weren’t allowed to have Grab food delivered to the resort. The resort’s own food didn’t taste very good either.