Gran Melia Jakarta

The location made it easy to get around, and breakfast had plenty of fresh, tasty choices. Our room was spacious and comfortable. We also found a sweet note on the mirror and a cake waiting when we arrived, which was a lovely touch. The staff were warm and genuinely helpful throughout. Thanks especially to Ayu Wulandari and Christian Hiudy for looking after us so well. We’d happily come back.

The breakfast was fabulous, and the club perks were amazing. You could tell the team took pride in every detail and worked to a world class standard. Doni and Resta in Red Level were especially good and really made our trip. It was the best hotel experience we’ve ever had. If we lived closer, we’d come every month. We’ll surely return one day.

The room was so spacious I could have done somersaults in it, and the bathroom’s divided layout worked really well. Breakfast was very good, and dinner at one of the restaurants was good too. I also appreciated that the front desk reminded me to check the room for anything I might have left before checking out. Check-in was easy, and the staff were friendly and helpful. I’d expected little since my company’s usual hotel was full, but this turned into a wonderful, memorable week.

After enjoying the spa so much, we booked another treatment before leaving. Mia gave me a much-needed leg massage after a long flight, and Silvia and Moza made our couples deep tissue massage relaxing and lovely. Liana and Ditya were also so nice and welcoming at the entrance. Highly recommend the spa.