Insumo Palace Hotels & Resorts

The facilities were complete and everything worked, including the shower, bathtub, and toilet. The place and parking area were very spacious. Service was satisfying, and the staff were friendly. They cleaned the car every morning. The grounds looked beautiful, especially around the lobby, and the cafe had a simple but luxurious look.

The beds were comfortable and everything was clean, but the rooms felt worn. Mine was large, though parts were falling apart, and the bathroom needs renovation. It’s a cheap hotel, so it’s fine for someone who doesn’t need much, but don’t expect more than the basics. I gave it three stars at first, but breakfast was cold at 6 am, right when it opened, which I really hate. The second morning it was cold again. The fish seemed to have come straight from a fridge and hadn’t been reheated, colder than room temperature. I’ve added a photo from the back of the kitchen. The effort felt more like what I’d expect from a 200,000-priced hotel out in the sticks. I lowered the rating to two stars, and that’s only because it was a little cheaper than other places. I won’t stay here again.

The grounds looked beautiful, and the facilities all worked, including the shower, bathtub, and toilet. There was plenty of room and parking. Service was satisfying, with very friendly staff, and they cleaned the car each morning.

The ballroom is conveniently close to the hotel rooms, which is why I booked this place for an event. For a holiday, though, I’d choose one of the more comfortable hotels outside. This hotel used to be good, but that was a long time ago. Management should renovate it. The air conditioner wasn’t cold, the blanket had stains and was no longer white, and the floor and curtains were dirty. There were marks on the walls and stains in the bathroom, especially on the toilet and sink.