RedDoorz Syariah near Titi Bobrok Medan

The service has been frustrating. At first, the receptionist told me there was a quota for changing the sheets and cleaning the room three times a month. When I asked to have the sheets changed during the first week, I was charged. Then I was asked to pay as soon as the laundry was ready, even though a few days had passed before they asked. I checked with other residents, who said the first three times in the month were free. It felt like the receptionist had misled me. If laundry costs extra, why describe three changes a month as a quota? I wasn't asking to have it done ten times a week. Just annoying.

The service doesn't match the price, especially since the nightly rate is like a hotel. The power went out five times in less than a month. Really bad.

The price shown in the app doesn't apply. The room rate was different, 200% higher.

They weren't professional in how they handled customers.