Anouk B.
We finally got moved to another room, but it was still dusty and had what looked like droppings from some kind of bug or animal. The first room was awful too: dirty, windowless, with damp, dusty walls and used, smelly bedding. Then we spotted a bug on my friend's pillow. It was a bedbug, and there were more of them in the room, so we grabbed our things and got out. Reception staff were asleep, and the door was secured with two huge chains, so leaving wasn't even possible at first. It felt like an abandoned squat. We aren't fussy about comfort or strict hygiene, but this was ridiculous. Go somewhere else if you can.
