Novotel Palembang Hotel & Residence
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Superior Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
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1 / 5 Superior Twin room with garden view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- bath
- bathrobe
- bedsheets
- coffee
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
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Deluxe Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea-or-coffee
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Deluxe Twin room with balcony
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- desk
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- soundproofing
- tea-or-coffee
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Deborah S.
Denny and Candra at Lebar made me feel right at home. I came from Bombay, and even after a year they still remembered me and welcomed me with such warm smiles. They really showed the best hospitality at PLM. Rika at reception was very helpful too, and all the reception staff were excellent. Great job, all of you, and keep it up for every guest.
Emilia L.
The breakfast was good, and I really liked the pool and outdoor area. The room booking was the letdown: I reserved a non-smoking room online ahead of time but was given a smoking one. They said all the non-smoking rooms were full and wouldn't move me. The hotel didn't look very busy, so I wondered if there were just very few non-smoking rooms, though I'm not sure. I agreed to have the room cleaned, which helped a little, but it still clearly smelled like a smoking room. Check what room you've been assigned when you arrive, and hopefully you'll have better luck.
RATNA K.
My kids loved the stay so much that they said they wished they could live at the hotel forever. We chose a deluxe king room with a pool view, so I could watch them in the large, safe kids' pool from our room. The room was clean, the pillows were really comfortable, and there were lots of breakfast choices. We came for a staycation and plan to return soon. 🥰🥰
Putri M.
The check-in time listed on Tiket.com is 2 PM, but the hotel says 3 PM, even though 2 PM is common at most hotels. I also expected more complete amenities from a 4-star place. Things like a razor and body lotion are only available if you ask, and the shampoo and soap are Lifebuoy. To me, a 3-star rating would fit better than 4 stars.
Ramutya S.
The hotel felt spacious and was really clean. I especially appreciated how friendly and professional the FnB staff were while looking after me. They even arranged a birthday surprise for my mom, which meant a lot.
Amenities
Everything available at this property
General Services
34 available- ATM
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- Smoke Detector
- Linens
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Airport transportation
- Car rental
- Tour assistance
- Barbecue grill(s)
- Karaoke
- Nightclub
- Barbeque
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
2 available- Electric car charging
- Parking
Meals
6 available- Minibar
- Bar
- Breakfast
- Restaurant
- Snack bar
- Kettle
Pool and beach
2 available- Swimming pool
- Outdoor pool
Room Amenities
12 available- Non Smoking Rooms
- Fridge
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
1.9 km 23 min walk
3.6 km
888 m 11 min walk
28 m 1 min walk
Attractions
20- Taman Kolam Bahari888 m 11 min walk
- Balaputradewa Museum4.1 km
- Kampung Wisata " Hadrami " Al Munawar4.1 km
- Rumah Limas Palembang - Museum Adat4.2 km
- Sultan Mahmud Badaruddin I Jayo Wikramo Great Mosque4.3 km
Restaurants
20- Orient Cafe28 m 1 min walk
- Lontong medan bu ries90 m 1 min walk
- Pempek Candy R Sukamto149 m 2 min walk
- Ombre Cafe154 m 2 min walk
- Seafood BAPER165 m 2 min walk
Transit
20- Bandar Udara Internasional Sultan Mahmud Badaruddin IIAirport9.7 km
- Halte PLNBus1.9 km 23 min walk
- Halte Grand Garden BBus2.0 km 25 min walk
- Halte Grand GardenBus2.0 km 26 min walk
- Halte CelentangBus2.1 km 26 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required - Payment method: Card