OYO 182 Nugraha Residence
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:00
- Check-out
- Until 12:00
- Parking
- Free
- Luggage storage
- Available
- Languages
- English
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Mei L.
There are plenty of cats around the hotel, and my room was roomy, fairly clean, with clean sheets and towels. The spring bed was decent too. I liked that the stay was cheap, though I wouldn't return. It's far from everything, the room felt shabby, the AC didn't cool the bed, and they seemed to make up their own rules. For someone with business nearby who just needs a place to stay for a while, though, the price may still be worth considering. The bathroom was reasonably clean, but its door was broken and hard to open or close. There was a hole in the sink, and the water pressure was quite strong. At night, the exhaust fan suddenly carried a strong cigarette smell, possibly from the next room. The table was broken, and the old TV had no remote. The AC had no remote either, and because it faced the door instead of the bed, it didn't cool the bed enough. Without a remote, I couldn't lower the temperature. Check-in itself was pretty easy, but they asked for more money, saying the app price was too low, even though that cheap price was exactly why I picked it. FYI, asking for extra money after you've already paid in the app isn't allowed. I didn't want a hassle, so I agreed. Luckily it was only 5,000 Rupiah, which they said would bring it to 100,000 Rupiah. I had actually paid 85,000 Rupiah through the app. Maybe the lady isn't great at math. 😌 A 50,000 Rupiah deposit was also required and refunded at check-out. At 10:30, someone knocked and asked whether we wanted to extend or check out. They said check-out was at 11:00, though the app clearly listed 12:00. Since it was cheap, I didn't argue. 🤣
coklatkeju P.
I've never had such poor service at a hotel before. Guests travel all that way to rest, then their stay gets canceled without a refund. That's not acceptable. You guys are crazy, leaving people to find bad hotels somewhere else!
Putri M.
The place was clean, spacious, and comfortable, with pleasant-smelling rooms and plenty of parking.
Amenities
Everything available at this property
General Services
13 available- Air conditioning
- 24 Hour Reception
- Smoking areas
- Security guard
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- No elevators
- Room service
- Concierge services
- Luggage storage
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Free parking
- Parking nearby
Meals
1 available- Common kitchen
Recreation & Wellness
1 available- First Aid Kit
Room Amenities
1 available- Non Smoking Rooms
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
1.8 km 22 min walk
2.6 km 33 min walk
2.4 km 30 min walk
363 m 5 min walk
Attractions
20- Rumah Limas Palembang - Museum Adat2.4 km 30 min walk
- Balaputradewa Museum2.8 km 35 min walk
- Puntikayu Amusement Palembang3.3 km
- Amanzi Waterpark4.6 km
- Bayt Al-Qur'an Palembang4.9 km
Restaurants
20- Nasi goreng Tunas Alrahsa363 m 5 min walk
- Bakso Granat Mas Azis373 m 5 min walk
- Kelapa Gading Rumah Makan530 m 7 min walk
- Abu Fairuz - Authentic Arabic Cuisine547 m 7 min walk
- Teras Ratos781 m 10 min walk
Transit
20- Bandar Udara Internasional Sultan Mahmud Badaruddin IIAirport8.1 km
- Halte CapilBus1.8 km 22 min walk
- Halte Kancil PutihBus1.9 km 23 min walk
- Halte RS. Siti Khodijah ABus2.1 km 26 min walk
- Halte Trans Musi SMKN 2 PalembangBus2.5 km 32 min walk

Stay rules
Important conditions for your stay