Capital O 91050 Grand Balqis Akasia Syariah

Really bad experience. I paid and booked the day before, but when I checked in late, the room had already been given to someone else and there was no vacancy. They put me in a room with a bathroom outside. If they can't honor the booking because it's late, they should ask for a refund.

A decent place to stay while waiting for my wife to give birth at rs Al irsyad. The price was very affordable and it was clean. Parking is a bit small and gets full, and check-in took a while because we arrived late. Still, it was okay and worth it.

We had a comfortable, spacious deluxe room, right across the street from the Agung Ampel entrance. The receptionist was friendly, and they're always looking to improve.

I paid 174,000 Rupiah per night through Agoda, but the receptionist turned me away when I arrived because the app price was below their standard rate. If you see this hotel listed for under 200,000 Rupiah on an online travel app, don't book it. I complained to Agoda, and after an hour they canceled the booking without giving a discount. The whole thing wasted my energy, which I'm really not up for. I feel bad for the receptionists, who are just following orders. Hopefully management sorts this out.