Hotels in Surabaya, ID
Garden Palace Hotel
Smoke-freeFamily friendly
About this property
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "Garden Palace Hotel" is located in Surabaya. This hotel is located nearby from the city center.
Location
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Want to be always on-line? Wi-Fi is available.
If you travel by car, you can park in a parking zone for free. If you travel by car, you can park in a parking zone. The following services are also available for the guests: a massage room, a spa center and a doctor. Guests who love doing sports will be able to enjoy a fitness center.
In the hotel, you can arrange a business meeting, a board meeting, and even a job as there is a conference hall and meeting and presentation facilities. Want to have an excursion? Consult the tour assistance desk of the hotel. The staff of the hotel will order a transfer for you. Accessibility: there is an elevator/lift.
There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.
At the hotel
Here’s what you’ll find in the room to have a rest after a long day: a shower, a TV and slippers. The room equipment depends on its category.
Room amenities
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 1 Classic Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- fridge
- hairdryer
- mini-bar
- private-bathroom
- safe
- shower
- slippers
- tea
- telephone
- toiletries
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1 / 1 Royal Double Club room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- fridge
- hairdryer
- private-bathroom
- shower
- slippers
- tea
- telephone
- toiletries
- tv
- wardrobe
What's the price for your stay?
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1 / 1 Royal Club room
- Private bathroom
- air-conditioning
- bath
- fridge
- hairdryer
- private-bathroom
- shower
- slippers
- tea
- telephone
- toiletries
- tv
- wardrobe
What's the price for your stay?
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1 / 1 Royal Club Suite with view
- Private bathroom
- air-conditioning
- bath
- bathrobe
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- shower
- slippers
- tea
- tea-or-coffee
What's the price for your stay?
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.2/10
Very Good Featured review
Theodora M.
4/10
The room wasn’t properly cleaned when I checked in. I only realized how dirty it was after they gave it a thorough cleaning the next morning. Also, this is a smoking hotel, which wasn’t made clear when booking online, and there was no way to switch to a non-smoking room in the same price category.
Yusak P.
2/10
This place is full of smoke and disappointment. If you like an ashtray smell, it may suit you. Otherwise, stay away. I wouldn’t recommend it, and I’d think twice before coming.
Taher P.
2/10
The bathrooms are a mess and the place needs renovation. I booked through booking.com, but the hotel’s rating there is totally misleading. The manager was very kind, though. I ended up moving to another hotel.
Rafiq A.
4/10
The location was the one good thing, close to monuments, malls, and most of the main attractions in the city center. But the room was dirty, with dust everywhere, a moldy AC smell, and dirty sheets and pillows. The bathroom was so worn and outdated that I didn’t feel comfortable showering. I’ve stayed in over 150 hotels, and this would be among the five I’m least likely to recommend. I booked two nights and was already hoping to leave early, but my budget limited the options. Breakfast was brought to the room with a knock at 7:30 a.m., which forced me to wake up early. That was really odd to me. I’ve stayed in lots of hotels, and breakfast is usually a buffet. I slept late but still woke up super early because of this.
Sara C.
2/10
The bedsheets were clean, but the room had a disgusting cigarette smell, and there was long, thick hair all over the place. The bathroom was dirty too. The hotel is run-down and dirty, and although there’s a pool, I’m not sure anyone would be brave enough to use it. Not worth the money. Avoid staying here.
Amenities
Everything available at this property
60 Facilities
General Services
28 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Room service
- Indoor Fireplace
- Smoke Detector
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Cafe
- Shuttle
- Airport transportation
- Car rental
- Taxi booking
- Tour assistance
- Nightclub
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet
Parking
2 available- Free parking
- Parking nearby
Meals
7 available- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kettle
Business Services
4 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- Doctor
Sports
1 available- Fitness facilities
Room Amenities
11 available- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Yos Sudarso
137 m 2 min walk
Closest Ferry Grahadi
402 m 5 min walk
Top attraction nearbyAlun - Alun Surabaya
136 m 2 min walk
Dining nearby 20 Restaurants
53 m 1 min walk
Attractions
20- Alun - Alun Surabaya136 m 2 min walk
- Monumen Kapal Selam Surabaya423 m 5 min walk
- Apsari Park434 m 5 min walk
- Monumen Bambu Runcing476 m 6 min walk
- Siola Surabaya Museum1.3 km 17 min walk
Restaurants
20- Livin' Land53 m 1 min walk
- Angus House59 m 1 min walk
- Ming Court Restaurant66 m 1 min walk
- Lontong Balap Pak Cipto67 m 1 min walk
- Kafe 27 WTC87 m 1 min walk
Transit
20- Bandar Udara Internasional JuandaAirport13.7 km
- Yos SudarsoBus137 m 2 min walk
- PemudaBus146 m 2 min walk
- Monumen Jenderal SudirmanBus256 m 3 min walk
- Gubernur SuryoBus296 m 4 min walk
Stay rules
Important conditions for your stay
Check-in14:00 – 15:00Front desk timing
Check-out12:00Departure timing