neha M.
The WiFi was switched off in the middle of the night with no warning, which felt unprofessional. The room itself was filthy, with cockroaches crawling around. That’s a serious hygiene problem, and no guest should have to deal with insects in their room. It gave the impression that cleanliness and maintenance were being neglected. For the money, this was nowhere near acceptable. The hotel needs to improve both hygiene and guest service, and I’d advise others to think twice before booking. This was the worst hotel experience I’ve had.
