Capital O 82092 Hotel Bal Residency
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Allowed
- Languages
- English
Guest reviews
Recent reviews shared by hotel guests
Rahul K.
The location is a little far, and the rooms only looked okay at first. The locks and handles were in poor shape, the shower was broken, and there was no bucket or mug in the washroom. They said the AC would run from 11pm to 5am, but ours stopped at 1 and stayed off until checkout at 9 am. A tip: don't smoke around The Golden temple, the fine is 500. There are snatchers and thugs around, so avoid going out alone after 10pm.
karan M.
The room had a broken sink, a broken toilet seat, dirty beds, no hot shower water, and a TV that didn't work. Unknown people were sitting at reception. The owner had turned off the AC after we checked in at 12:30PM, saying there was an electrical issue. We understood and didn't complain for five hours, until 5:30. After repeated trips to reception, he turned it on and demanded more money. The owner and his girlfriend, who came out of one of the rooms, yelled that we couldn't keep the AC on without paying extra. We said we'd leave and asked for our money back, but he refused. We paid more after he promised not to do it again. We left for Gurudwara Sahab and returned at midnight. He turned the AC on from reception, then switched it off again at 1 AM for the rest of the night. After a long, exhausting day, we didn't want to face him again. The whole stay was a nightmare, with none of the advertised comfort. He should provide the service at the agreed price instead of abusing customers. He posts reviews for himself and then replies to himself thanking him for a comfortable stay. I dare him to respond to this review.
harjit B.
Really good rooms and nice staff. The service was the best.
Mansi D.
The hallway smelled of hookah and booze, and all night there were loud noises from partying people near the open shaft by the toilet. The washroom walls and floors were filthy. There weren't even bedsheets or pillows, and the bed lining had blood stains. The people at reception were amateurs who seemed like 10th class fail idiots and didn't know how to talk to customers. Disgusting experience. This was the worst hotel stay of my life. There should be a raid on this pathetic place.
Vihaan M.
People were shouting and running in the corridor all night, and we got no towels. The Wi-Fi was weak, the bathroom wasn't built properly, and the AC was horrible. There was no hot water for bathing, so they gave us a hand heater that literally gives you a shock. The old switches wouldn't fit a charger, and the TV kept turning itself off. The rooms smelled of cigarettes and were stinky, with spit marks and a dirty toilet. Service was bad, and the owner and staff gave illogical excuses for everything. On top of it all, the owner asked for extra money, saying the Ibibo rate didn't apply.
Amenities
Everything available at this property
General Services
2 available- 24 Hour Reception
- Room service
Internet
2 available- Wi Fi
- Internet access
Parking
1 available- Parking
Pets
1 available- Pets allowed
Room Amenities
1 available- TV
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
700 m 9 min walk
1.8 km 23 min walk
313 m 4 min walk
88 m 1 min walk
Attractions
20- Bullet Marks site 2313 m 4 min walk
- Jallianwala Bagh349 m 4 min walk
- Martyrs Well365 m 5 min walk
- Shri Dukh Bhanjani Beri Sahib Jio401 m 5 min walk
- Jallianwala Bagh Museum447 m 6 min walk
Restaurants
20- Bunty kulcha point88 m 1 min walk
- Radha Swami Dhaba91 m 1 min walk
- Ujagar Singh and Karam Singh Papad Wale134 m 2 min walk
- Amritsar Bites160 m 2 min walk
- Tikiya Snacks181 m 2 min walk
Transit
20- Sri Guru Ram Dass Jee International AirportAirport12.7 km
- علامہ اقبال انٹرنیشنل ائیرپورٹAirport46.5 km
- Bus/Rickshaw to Pakistan Border (aka Attari aka Wagah)Bus700 m 9 min walk
- Golden Temple Airport Shuttle (free)Bus759 m 9 min walk
- ਅੰਮ੍ਰਿਤਸਰ ਬੱਸ ਸਟੇਸ਼ਨBus1.4 km 18 min walk

Stay rules
Important conditions for your stay