Olive Hotel JP Nagar by Embassy Group

The front desk team made our anniversary stay memorable. Sahana and the other guy were kind, welcoming, and helpful throughout. The hotel also gave us complimentary goodies for the occasion, which was such a sweet gesture. Highly recommended!

The quiet room made it easy to unwind and sleep well, and I appreciated how clean and modern it was. The bed was comfortable, the bathroom spotless, and the basic amenities were all there. The convenient location gave easy access to restaurants, shops, and transport, making this a practical choice for business or a short leisure trip. From my quick, smooth check-in onward, the staff were welcoming, professional, attentive, and genuinely helpful. Those small gestures made a difference. Olive Hotel offers good value, good service, and a comfortable setting. I’d recommend it and would happily return.

After a long flight, my wife, young daughter, and I arrived at Olive JP Nagar to find that our superior queen room had been given to someone else. The front desk said they’d downgrade us to a basic room. The room we were shown was in horrible condition: the waste basket wouldn’t open, there were many stains on the bedsheets, blankets, and counterpane, and it smelled bad. I attached a photo. I complained, and the front desk spoke with the facility manager, then said no other rooms were available at this property or nearby. At midnight, we had to find emergency accommodation with family. Building manager Mr Sharath apologized and offered a full refund, but said the request had to come from Olive Living head office. Whenever I call to explain, Olive Living head office keeps dropping the calls. Two weeks later, there’s still no refund, and now they won’t accept calls. Do not book or stay here, you’ve been warned.

Yudisthir Thakur was punctual and worked sincerely while cleaning my room. He made sure everything was neat and organized, and paid close attention to detail. I was really impressed with his service and would recommend him to anyone seeking reliable, quality cleaning.