Aarav N.
My windshield was broken when I came back to my car in the designated parking area. Dashcam footage shows it was fine when I parked, so the damage happened while it was there. Despite my proof, the manager, Selva, refused to take responsibility and wouldn't provide the parking CCTV footage, saying he had to get it from a neighboring property. I followed up several times but got no response or cooperation. I had to pay ₹20,000 myself to replace the windshield. Customer care never answers calls, and the same parking area is also used by A2B customers, which raises a serious safety concern for many people. There's no transparency or accountability. Don't assume your car is safe here, and don't park in that area or leave valuables inside if you value your vehicle. This was very disappointing, and I strongly advise people to be careful. At this point, my only option left is to take legal action against them.
