hemraj K.
My stay in Room No. 203 at Aura44, Janakpuri was very disappointing. Even though breakfast was included in my booking, nobody responded after 10:40 AM. I'd called room service around 7:40 AM for towels and tea. They said it would arrive by 9:30 AM, but after I followed up with reception four times, nothing was done and I still didn't get a proper response. The service was extremely poor. The hotel management and owner should look into this seriously. My experience raises major concerns about the service standards and food quality. This kind of neglect and lack of customer service is unacceptable for a hotel. I can't recommend it.
