palladium hotels

We were travelling from gujrat and were exhausted, but the room still wasn't clean. There was stale food in the cupboard and a dead lizard on the floor. When I asked for the room to be cleaned, they refused and said housekeeping staff weren't available. Only two people seemed to be managing the whole property. It was a horrible stay, and I don't recommend visiting this very dirty place.

I doubt the overwhelmingly positive reviews reflect what this place is really like. My stay was deeply disappointing: staff were unprofessional and unaccommodating, and the manager and his wife showed none of the basic courtesy guests should expect. When concerns came up, the manager told guests to leave instead of trying to resolve them. I wouldn't recommend this hotel, especially to families looking for a respectful, comfortable environment.

The staff were rude and dismissive whenever I dealt with them, and the manager and his wife were just as lacking in basic hospitality etiquette. Instead of helping, they seemed irritated, and their arrogant attitude made issues worse rather than resolving them. This was one of the worst hospitality experiences I've had. I wouldn't recommend Palladium Hotel in Palwal to anyone seeking a peaceful, respectful stay. If being treated with basic dignity matters to you, look elsewhere.

Staff need to improve their etiquette and focus more on hygiene.